Personal Lines Client Service Manager – Gallagher – Jobs in Whippany, NJ | OpenJobs AI

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Gallagher

Job Details

Overview Company

Personal Lines Client Service Manager

$39000/y-$76000/y

Gallagher

a day ago

Highlight

OnsiteFull-timeEntry

Summary

Gallagher is seeking a Personal Lines Client Service Manager to join their team in Whippany, NJ. The role involves delivering high-quality service to Personal Lines clients and managing less complex insurance accounts in a shared call center environment.

About the Role

As a Personal Lines Client Service Manager, you will be responsible for answering client inquiries related to insurance billing, coverage, pricing, claims, and more. You will maintain accurate client and policy data, support business growth initiatives, and deliver consistent client service. The role requires collaboration with team members and sales to transition clients and manage accounts with simple servicing needs.

About You

Required:

Bachelor's degree with 0+ years client service and/or claims management experience, or a High School degree/GED with 3+ years client service and/or claims management experience.
Insurance Producer’s license.
Strong written and verbal communication skills.
Proficient in using technology to maximize productivity and quality.

Preferred:

Previous experience managing client relationships or customer service.
Inbound/Outbound Contact Center experience.
Insurance knowledge - Personal Lines preferred (Home, Auto, Inland Marine).
General market knowledge of Insurance Carriers.

Benefits

Medical/dental/vision plans starting from day one.
Life and accident insurance.
401(K) and Roth options.
Tax-advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Digital mental health services (Talkspace).
Flexible work hours.
Training programs.
Gallagher Thrive program for overall wellbeing.
Charitable matching gift program.

Gallagher

Gallagher, a global insurance brokerage, risk management, and consulting firm, serves communities around the globe, helping clients address risk, protecting assets, and recovering from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to face their future with confidence. Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services. Follow us on social: Instagram: http://instagram.com/gallagherglobal Facebook: http://www.facebook.com/GallagherGlobal Twitter: https://twitter.com/GallagherGlobal YouTube: https://www.youtube.com/GallagherGlobal

Whippany, NJ