PNC is seeking a Personal Banker to join their Retail Bank organization in Norfolk, VA. The role focuses on acquiring and deepening the branch customer base through proactive sales and service activities.
About the Role
As a Personal Banker, you will manage the customer experience by identifying opportunities to improve financial wellbeing, drive proactive sales conversations, create customer loyalty, and manage risk through adherence to policies and procedures. You will engage with customers in the lobby, educate them on financial options, and collaborate with ecosystem partners to enhance customer relationships.
About You
Required:
Associates degree or equivalent experience in banking or finance.
3+ years of experience in a customer-facing role.
Preferred:
Strong skills in customer service and proactive sales.
Experience with banking products and digital awareness.
Benefits
Comprehensive medical, dental, and vision coverage.
401(k) with PNC match and pension plans.
Paid time off including maternity/parental leave and vacation days.
Educational assistance and wellness programs.
PNC
We’ll help keep your money boring so your life doesn’t have to be. pnc.co/guidelines