Patient Care Coordinator
$17.74/h-$31.63/h
2 days ago
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OnsiteFull-timeEntry
Summary
Optum is seeking a Patient Care Coordinator to join their team in Southborough, MA. The role involves supporting patient care processes and ensuring excellent customer service within a healthcare setting.
About the Role
As a Patient Care Coordinator, you will be responsible for obtaining and verifying patient information, scheduling appointments, maintaining medical records, and providing follow-up services. You will work closely with the care team to meet financial, clinical, and service goals while adhering to Lean processes. The position requires effective communication with patients and healthcare professionals, and the ability to work in a fast-paced environment.
About You
Required:
- High School Diploma/GED (or higher).
- 1+ years of healthcare related experience.
- Willing and able to travel 10% of the time to cover other practices, as needed.
- Access to reliable transportation & valid US driver's license.
Preferred:
- 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records.
- Proficiency in Microsoft Office (Word, Excel and Outlook).
- Knowledge of Epic EMR software.
- Ability to learn new software (EPIC/EMR) and flexibility to attend new hire training.
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
- 401(k) Savings Plan, Employee Stock Purchase Plan.
- Education Reimbursement.
- Employee Discounts.
- Employee Assistance Program.
- Employee Referral Bonus Program.
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
Optum
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).
Southborough, MA