Patient Access Representative
$16/h-$27.69/h
2 days ago
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OnsiteFull-timeEntry
Summary
Optum is seeking a Patient Access Representative to join their team in Phoenix, AZ. The role involves providing patient-oriented service in a clinical or front office setting, performing various clerical and administrative duties related to patient care.
About the Role
As a Patient Access Representative, you will be responsible for greeting and checking in patients, answering phones, collecting co-pays and insurance payments, processing paperwork, and ensuring accurate patient data entry. You will communicate directly with patients and families to complete the registration process, verify insurance eligibility, and handle financial obligations. Your role will also include generating and analyzing patient data reports.
About You
Required:
- High School Diploma/GED (or higher).
- 1+ years of customer service experience in a hospital, office setting, customer service setting or phone support role.
- Must be 18 years of age or older.
Preferred:
- Experience with Microsoft Office products.
- Experience in a Hospital Patient Registration Department, Physician office or any medical setting.
- Experience in requesting and processing financial payments.
- Experience in insurance reimbursement and financial verification.
- Working knowledge of medical terminology.
- Understanding of insurance policies and procedures.
- Ability to perform basic mathematics for financial payments.
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
- 401(k) Savings Plan, Employee Stock Purchase Plan.
- Education Reimbursement.
- Employee Discounts.
- Employee Assistance Program.
- Employee Referral Bonus Program.
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
Optum
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).
Phoenix, AZ