Operations Manager
$80k/y-$86k/y
2 days ago
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HybridFull-timeMid
Summary
24 Hour Home Care is seeking an Operations Manager to join their team in Bakersfield, CA. The role involves overseeing operational and sales management for a specific branch location to ensure profitability, efficiency, and compliance with company requirements.
About the Role
As an Operations Manager, you will be responsible for managing all office operations, creating and implementing strategic business plans, setting and tracking team goals, providing training and support to staff, building relationships with referral sources, monitoring key performance indicators, and preparing operational performance summaries for stakeholders. This is a hybrid position, requiring in-office presence once a week.
About You
Required:
- Proven track record of scaling programs or services.
- At least 2 years of people management experience.
- 3+ years of customer service experience.
- Strong leadership skills with a positive, solution-oriented approach.
- Excellent verbal and written communication skills.
- Highly organized with strong attention to detail.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Preferred:
- Management experience in nonprofit, healthcare, or human/social services field.
- Comfortable with local travel for meetings and events.
Benefits
- Equal Opportunity Employer with a culture of diversity and inclusion.
- Consideration for qualified candidates with criminal histories in accordance with the law.
24 Hour Home Care
24 Hour Home Care is an innovative and trusted in-home care company committed to making a positive impact in people's lives every day. Since 2008, we have delivered high-quality and personalized caregiving services to individuals of all ages and abilities. Today, we provide caregiving services to more than 16,000 clients and employs more than 16,000 caregivers across California. Our commitment to excellence has designated us as one of FORTUNE's Best Workplaces since 2018, and we continue to strive for excellence in all that we do.
Bakersfield, CA