Search for Operations Leader roles in Hanover, MD within the Commercial Lines insurance industry, requiring 10+ years of experience and offering a competitive salary between $120,000 and $175,000.

Okay, I've searched for Operations Leader roles in Hanover, MD within the Commercial Lines insurance industry, requiring 10+ years of experience and offering a salary between $120,000 and$ 175,000. I found 57 positions available for you. Would you like to see the details?

Operations Leader

Hanover, MD

Commercial Lines

10 years + Experience

$120000+

$175000-

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Operations Leader for Commercial Lines at AssuredPartners is fundamentally responsible for enhancing service excellence and operational efficiency within the commercial insurance sector. This entails not only overseeing adherence to established procedures and workflows but also spearheading efforts to leverage automation and streamline processes for improved client retention and satisfaction. A critical aspect of this role involves cross-departmental collaboration, necessitating a well-rounded understanding of IT, HR, and Sales operations. Candidates will likely be challenged with interpreting and analyzing operational financials, resolving discrepancies, and optimizing key performance indicators (KPIs) while maintaining accountability across teams. Success in this position will be exemplified by tangible improvements in service delivery metrics, enhanced team performance, and robust relationships with both clients and carriers. An ability to develop talent and strategize for regional initiatives will be essential to not only maintaining but also expanding the agency’s commercial lines footprint. Moreover, candidates must be prepared to manage a small book of business, demonstrating both their leadership skills and deep understanding of the insurance landscape.

Company Analysis:

AssuredPartners is a prominent player in the global insurance brokerage arena, characterized by its innovative solutions and strong client partnerships. As a leader in the industry, the company emphasizes a culture of trust, transparency, and collaboration, reflecting its motto of 'Power through Partnership.' This environment suggests that the Operations Leader should not only possess technical acumen but also excel in interpersonal relations given the company's focus on building solid, long-term client relationships. The role’s placement within a sizable organization with over 10,000 employees indicates a structured approach to operations where processes may be standardized yet require flexibility for local adaptation. The company's rapid growth as the fastest-growing independent insurance broker in America signifies a dynamic and potentially fast-paced work culture, demanding agility and a proactive mindset to align operational strategies with business expansion goals. This role serves a strategic purpose in weaving together operational efficiency with client satisfaction, highlighting the importance of the Operations Leader in fostering sustainable growth and ensuring the organization’s mission of driving innovation and supporting client success is upheld.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to improve a process within your team. What steps did you take and what was the outcome?
Can you share an experience where you managed a conflict between departments? How did you resolve it?
Describe a time when you identified a significant operational issue. How did you approach solving it?
How do you ensure accuracy and efficiency in managing a book of business?
What methods do you use to track and analyze KPIs? Can you give an example of how you've acted on data insights?
How would you approach optimizing workflows in a cross-departmental project?
Explain how you would analyze revenue variances. What key factors would you focus on?
Imagine a scenario where client retention rates are declining. What steps would you take to investigate and resolve the issue?
If you were tasked with improving client-facing strategies, what would your first action be?
What attracts you to work for AssuredPartners specifically, and how do you see yourself contributing to our mission?
How do you believe your past experiences have prepared you for the challenges of this role?
What do you believe are the most important qualities for an Operations Leader in the insurance industry?
How would you cultivate a culture of accountability within your team while managing operational changes?
What questions do you have about our strategic initiatives in the commercial insurance landscape?
Can you describe how you integrate technology solutions in your operational management?

Job Details

Overview Company

Operations Leader, Commercial Lines

$120k/y-$175k/y

AssuredPartners

3 days ago

Highlight

HybridFull-time10+ yearsSenior

Summary

AssuredPartners is seeking an Operations Leader, Commercial Lines to join their team in Hanover, MD. The role involves developing, implementing, and monitoring adherence to procedures and workflows to enhance service excellence, efficiency, and professionalism in Commercial Lines.

About the Role

As an Operations Leader, you will be responsible for evaluating and forecasting operational financials, investigating revenue variances, and liaising with cross-departmental teams. You will monitor performance via KPI tracking, manage carrier relationships, and develop methods for regional initiatives. Additionally, you will build and develop talent, manage servicing roles and workflows, and ensure the utilization of client services resources. You will also vet new business opportunities and manage a small book of business as needed.

About You

Required:

Property and Casualty License
10+ years of experience in commercial property and casualty insurance with 10+ years of experience independently managing a book at an insurance agency
Tech savvy with the ability to navigate multiple systems including Agency Management Software
Intermediate skills in Microsoft Office products

Preferred:

Professional designations

Benefits

Competitive base salary $120k–$175k
Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
Health benefit options with 5 affordable medical plan options, company paid HSA contribution, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
Company match 401(k) plan – 50% up to 6%
Support of your fitness wellness goals with up to 75% off at over 11,000 gyms and fitness centers
Opportunity to prioritize your mental health with 24/7 access to licensed therapists
Pet benefits & discounts
Access to Employee-led Resource Groups (ERGs)

AssuredPartners

Based in Orlando, Florida, AssuredPartners stands as a global frontrunner in the insurance brokerage landscape, with special expertise in industry-specific insurance solutions for both businesses and consumers. We offer a comprehensive range of services, including commercial insurance, risk management, and employee benefits. As strategic advisors in the insurance domain, our unparalleled expertise empowers us to deliver tailor-made solutions designed to meet the unique needs of our clients. With a team of over 10,000 professionals, we serve clients from strategically located offices across North America, England, Ireland, Belgium, and Scotland. Committed to building strong, long-lasting relationships, we foster an environment of trust, transparency, and mutual respect with our partners. This ethos is encapsulated in our guiding principle: Power through Partnership. For further information, please visit www.assuredpartners.com.

Hanover, MD