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Job Analysis:
This role is fundamentally about leading and expanding EY's Operational Technology (OT) Services within the Power & Utilities sector, specifically focused on digital grid modernization programs. The Senior Manager is hired to architect, develop, and deliver OT service offerings that complement vendor solutions for major OT systems like ADMS, SCADA, DERMS, and related platforms. Beyond pure technical delivery, the position requires blending deep technical expertise with business acumen—managing complex, multi-stakeholder transformation projects while fostering client trust and driving growth. The candidate needs extensive experience in OT systems implementation and program delivery methodologies (Agile and waterfall) because these environments involve high-stakes, critical infrastructure modernization under constant pressure to innovate rapidly. Success here entails not only delivering projects on time and within budget but leading teams effectively, nurturing talent, ensuring quality, and anticipating clients’ evolving needs amid a dynamic regulatory and technological landscape. The job also demands strategic business development capabilities—identifying market opportunities, proposing solutions tailored to client challenges, and collaborating closely with OT vendors to provide differentiated services. Strong communication, emotional intelligence, adaptability to fast-changing technologies, and the ability to manage ambiguity and cross-cultural teams are vital, given the engagement’s complexity and client diversity. Achieving success in the first year would likely mean establishing a scalable OT services practice, securing key client relationships, influencing vendor partnerships, and delivering multiple successful programs that demonstrate EY’s leadership in utility grid modernization.
Company Analysis:
EY operates as a global powerhouse in professional services, emphasizing innovation, digital transformation, and sustainability across industries, including Power & Utilities. The company’s mission to "build a better working world" reflects a culture that values integrity, inclusivity, and forward-thinking solutions enabled by data and AI. EY’s established global footprint and multi-disciplinary approach provide a rich ecosystem for cross-functional collaboration, but they also imply a fast-paced environment with high expectations on agility and performance. For someone stepping into this role, the culture favors leaders who are entrepreneurial, client-focused, and able to navigate complex corporate and sectoral ecosystems with diplomacy and vision. The company’s commitment to diversity and flexible work models suggests an environment supportive of development and work-life balance, albeit paired with a high degree of client engagement that includes significant travel. As a consulting leader, this role will have substantial visibility both within EY’s Digital Grid sector and among clients, tasked with shaping and scaling EY’s competitive advantage in the critical energy transition space. The organization's strategic focus on technology transformation and sustainability aligns well with the operational technology services leader’s mandate to deliver innovative grid modernization, positioning the role as vital for EY’s continued growth in a rapidly evolving, competitive global market.