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Assistant Director, Student Accounts
$65k/y-$75k/y
a day ago
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OnsiteFull-timeMid
Summary
Medical Training Institute of New York is seeking an Assistant Director, Student Accounts to join their team in New York City. The role involves assisting the Director in managing the day-to-day operations of the Student Accounts Office, focusing on compliance, technology use, communications, and customer service.
About the Role
As the Assistant Director, Student Accounts, you will assist with the administration of student accounts, including refund processing, student billing, and compliance with Title IV regulations. You will coordinate training for new staff, communicate departmental policies, and handle customer inquiries. The role requires collaboration with various college departments and maintaining student confidentiality in accordance with FERPA regulations.
About You
Required:
- Bachelor’s degree.
- Three years of experience with Student Accounts, Financial Aid, Student Services, or Administration in a higher education environment.
- Experience working directly with customers, clients, or students.
- Demonstrated ability to work independently and as part of a team in a fast-paced environment with attention to accuracy, details, and deadlines.
- Ability to establish relationships and work tactfully and effectively with diverse populations.
- Excellent oral, written, and interpersonal skills.
- Ability to plan, organize, and manage time.
- Knowledge of current software applications.
- Ability to interpret policies and regulations to ensure compliance.
- Experience with educational or financial databases similar to Banner.
- Demonstrated ability to successfully plan and manage an assigned project from start to finish.
Preferred:
- Knowledge of Title IV regulations and requirements related to Student Accounts.
- Direct experience using Banner software.
- Community College experience within the state of New York.
- Accounting and Bookkeeping experience at a career school/College.
Benefits
- Competitive salary ranging from $65,000 to $75,000.
- Opportunities for professional development and training.
Medical Training Institute of New York
MTI of NY Manhattan Area Campus Medical Training Institute of New York is housed in a 13,700 square foot facility conveniently located on 43rd Street (Between 2nd & 3rd Avenue) just a block from Grand Central Terminal in New York City, New York. The campus is few blocks from NYU Langone Medical Center, Mount Sinai Hospital, New York-Presbyterian Hospital and Memorial Sloan Kettering Cancer Center in Manhattan and is conveniently located on East Midtown.
New York, NY