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Job Analysis:
The L3/L2 Network Engineer role aims to ensure the operational efficiency of the enterprise network through effective lifecycle management and wireless technology support. This includes the management of end-to-end implementation processes, particularly focusing on end-of-life replacements for network devices across various layers. The candidate will face challenges such as ensuring minimal disruption during device upgrades, troubleshooting complex LAN/WAN connectivity issues, and managing incidents under pressure, especially during potential escalations (P1/P2 incident calls). Success in this role is characterized by seamless network upgrades, high availability, and a demonstrated capacity to collaborate effectively with cross-functional teams to meet project deadlines and maintain service quality. Understanding and applying ITIL principles will be critical for managing incidents and ensuring compliance with service level agreements (SLA).
Company Analysis:
SkySys operates within the technology and engineering consulting sector, which emphasizes agility and responsiveness to client needs. As a relatively young company, established in 2011, it positions itself as a flexible partner capable of catering to a diverse range of clients—this includes global staffing and managed services solutions. The role of the L3/L2 Network Engineer is integral to maintaining and enhancing infrastructure capabilities for clients, fitting into a culture that values expertise and timely project execution. Given the company’s focus on building teams locally and globally, employees may need to exhibit strong collaboration and adaptability skills as they interface with different teams and work environments. The emphasis on deploying technology solutions suggests an innovative and tech-savvy company culture that prioritizes continuous improvement and operational excellence. This role is critical not only for project execution but also for contributing to SkySys's broader mission of leveraging technology and engineering consultative support to meet client objectives.