Netsuite Director - Support & Optimization
2 days ago
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OnsiteFull-timeSenior
Summary
CrossCountry Consulting is seeking a Director for their NetSuite Support & Optimization practice. This director-level role involves overseeing and growing post-implementation support services for clients' NetSuite ERP systems.
About the Role
As the Director of NetSuite Support & Optimization, you will ensure clients' NetSuite ERP systems operate at peak performance through continuous support and tailored optimizations. Responsibilities include leading sales support and deal scoping, managing client onboarding and relationships, overseeing support operations, mentoring a team of consultants, providing solution architecture guidance, conducting NetSuite health checks, managing risks, and driving continuous improvement in service delivery.
About You
Required:
- Bachelor's degree in Business, Information Systems, Accounting, or related field.
- 8+ years managing NetSuite implementations, support, or optimization projects.
- Proven ability to lead teams and manage multiple projects.
- Excellent communication and relationship-building skills.
Preferred:
- NetSuite certifications (SuiteFoundation, Administrator, ERP Consultant).
- Strong familiarity with core NetSuite ERP modules and typical integrations.
- Experience in project planning and timeline management.
Benefits
- Comprehensive healthcare options including medical, dental, and vision coverage.
- Flexible spending accounts and a 401(k) with company matching.
- Generous parental and maternity leave policies.
- Technology stipends and wellness reimbursement programs.
CrossCountry Consulting
CrossCountry Consulting is a leading provider of specialized finance, operations, and technology advisory services. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, the firm solves today’s most pressing challenges and creates present and future enterprise value through accounting and risk, technology-enabled transformation, and transaction solutions.
United States