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Job Analysis:
The Microsoft D365 ERP Technical Architect role at PwC is fundamentally designed to drive the successful implementation and technical excellence of Microsoft Dynamics 365 solutions, particularly in ERP (Finance and Operations) but also extending to CRM functionalities. This role is strategic and hands-on: it requires not only deep technical expertise in Dynamics 365 modules—especially Trade, Logistics, Sales, Marketing, and Service—but also the ability to translate complex business needs into scalable technical designs that align closely with client objectives. Given the collaboration with functional architects, developers, testers, and PMO teams, this position demands strong cross-functional coordination and leadership skills to manage diverse viewpoints and deliver integrated, quality solutions. The significant travel requirement (up to 80%) implies a need for adaptability and strong client-facing capabilities. Success in this role means effectively supervising and mentoring others, steering technical design, resolving complex challenges, and ensuring solutions drive measurable business value. Candidates must combine broad technical knowledge with strategic insight about industry trends and the client landscape to advise and lead throughout the solution lifecycle, from requirements gathering to post-implementation support. A bachelor's degree and at least 8 years of hands-on Dynamics 365 experience are critical to confidently advise on complex environments and manage multi-disciplinary teams. The ability to coach, communicate simplistically, and uphold PwC's ethical standards also reflects the implicit leadership and client stewardship expectations embedded in this managerial role.
Company Analysis:
PwC stands as a globally recognized leader in professional services, known for its commitment to quality, ethical business practices, and impactful client solutions across assurance, advisory, and tax domains. Operating across 152 countries with a network of over 327,000 professionals, PwC's Microsoft Dynamics team integrates advanced technology with strategic consulting to transform clients’ core operations. This context suggests a highly collaborative and intellectually rigorous environment where innovation is purpose-driven and client outcomes are paramount. The culture emphasizes continuous learning, leadership at all levels (through the PwC Professional framework), and value-based decision making, indicating that candidates must be agile, values-aligned, and growth-oriented to thrive. The role’s placement within PwC's ecosystem means working not just as a technical expert but as a trusted advisor who shapes large-scale digital transformation efforts. With substantial travel and cross-geographic coordination, the position positions the candidate at the nexus of client engagement and technical delivery with considerable visibility and influence on project success. PwC’s forward-looking approach to technology, combined with its ethical and inclusive culture, means individuals in this role contribute to broader strategic goals—helping clients innovate and operate efficiently—while simultaneously advancing their own leadership and technical mastery within a supportive global network.