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Summary
About the Role
About You
- High School Diploma or GED
- 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
- Excellent customer service and phone etiquette
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Value-based care model experience
- Knowledge of Medical Terminology
- Experience with EMR Systems (Electronic Medical Records)
- Bilingual in English and Spanish
Benefits
- Competitive benefits package including medical, dental, and vision coverage.
- 401(k) retirement savings plan.
- Paid time off, including company and personal holidays, volunteer time off, and paid parental leave.
- Short-term and long-term disability, life insurance, and other opportunities.
CenterWell Senior Primary is a network of one-stop doctor’s offices that offer complete care for Medicare and Medicare Advantage patients, with a focus on senior primary care. Each location is home to a cross-disciplinary Care Team staffed by doctors, care coaches, behavioral health specialists, clinical pharmacists and other professionals who offer 24/7 holistic care. CenterWell gives seniors the time they deserve and the respect their years have earned. Each location is designed around the unique needs of older patients, with special exam rooms, longer appointments, shorter wait times, easy access to specialists and critical on-site services, such as a pharmacy. But the care doesn’t stop there. Our on-site activity centers offer patients and local seniors alike opportunities to stay socially and physically active, because research shows how important they are to healthy aging. Through a team-based, holistic approach to health care, CenterWell helps seniors overcome unique challenges, from depression and loneliness to housing insecurity and underlying health concerns. We do this because time and again we see the positive outcomes of treating each patient as a complete person. If you’re a Medicare Advantage recipient, we invite you to become an active participant in the progress of your own health, only at CenterWell.