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Job Analysis:
The Master Data Management (MDM) Specialist – Member System of Record at ideaHelix is fundamentally responsible for establishing and managing a comprehensive system of record for customer/member data. This role's core focus is to ensure that data governance principles are adhered to, thereby enabling clients to optimize their Salesforce deployments effectively. Key responsibilities include developing data standards, implementing survivorship rules, and ensuring the creation of a 'golden record'—a trusted single source of truth for member data. In this capacity, the MDM Specialist will be expected to navigate complex data issues and collaborate closely with technical teams to translate technical requirements into business-centric solutions, highlighting the necessity for strong interpersonal communication skills. Given the industry context, particularly in regulated sectors like healthcare or financial services, the MDM Specialist will face challenges related to compliance and data management best practices. Success in this role will likely be measured by the candidate's ability to efficiently lead cross-functional initiatives and drive meaningful change while ensuring data quality and security are prioritized.
Company Analysis:
ideaHelix operates as a Salesforce consulting partner, positioned in the dynamic landscape of Silicon Valley's tech ecosystem. As a provider that specializes in Revenue Cloud and industry-specific Salesforce solutions, the company is recognized for its innovative approach to optimizing Salesforce deployments for its clients. This market position indicates a culture that values agility, expertise, and the ability to adapt quickly to emerging technologies like AI and advanced data management tools. The company's emphasis on delivering best practices through a certified global team suggests a focus on collaboration and knowledge sharing, which will benefit the MDM Specialist in fostering stakeholder engagement and managing cross-functional initiatives. The team dynamic appears to be one that balances strong technical capabilities with a keen understanding of business needs, making it essential for the MDM Specialist to bridge these areas skillfully. This role is likely critical to the company's strategic goals, particularly in enhancing service delivery and adding value to client relationships, illustrating the importance of data governance in supporting broader business objectives.