Okay, I've searched for Learning Management System Coordinator roles in Philadelphia, PA within the healthcare industry, requiring 2+ years of experience, proficiency in Adobe Captivate, and full-time positions. I have found 27 positions for you.

Sure. Here's the analysis:

Job Analysis:

The Learning Management System (LMS) Coordinator role is fundamentally about ensuring the smooth operation, maintenance, and continuous improvement of digital learning initiatives across a large healthcare institution. This position acts as a pivotal bridge between technical teams (IS&T), clinical and administrative stakeholders, HR, and instructional designers to deliver effective, scalable, and accessible learning experiences, especially related to the Epic Electronic Health Records (EHR) system. The emphasis on content creation, SCORM packaging, and LMS catalog management underlines the need for precision, attention to detail, and technical proficiency to ensure courses meet compliance and quality standards. The candidate will likely face challenges such as managing diverse and evolving training needs across clinical and non-clinical divisions, troubleshooting technical barriers for learners, coordinating cross-departmental communication, and adapting content in response to system upgrades or organizational changes. Success in this role is measured not just by technical execution but by the ability to collaborate effectively across teams, maintain high content quality, ensure user engagement and compliance tracking, and strategically support the organization’s learning goals. The qualifications reflect this multifaceted role: familiarity with healthcare workflows and Epic systems enhances domain relevance; proficiency with authoring tools like Adobe Captivate enables the creation of engaging, multimedia-rich content; and strong organizational and communication skills are required for seamless coordination and user support. The role demands autonomy in handling technical tasks and judgment in prioritizing learning initiatives, along with proactive problem-solving to handle LMS updates and user challenges, all within a dynamic healthcare environment.

Company Analysis:

Thomas Jefferson University and Jefferson Health represent a highly integrated academic and healthcare system recognized regionally and nationally for clinical excellence, education, and research innovation. This dual identity places the LMS Coordinator in a vibrant and complex ecosystem where advancing healthcare education is directly linked to patient care outcomes. As a large, multifaceted not-for-profit system with numerous hospitals and outpatient locations, Jefferson values collaboration, quality, and compassion—principles that naturally extend into its learning and development culture. The organization's commitment to equal opportunity and diversity reflects an inclusive, mission-driven culture, which likely encourages teamwork, respect for interdisciplinary knowledge, and ongoing professional growth. For the LMS Coordinator, this means working in a fast-evolving yet mission-grounded environment where agility and continuous improvement are critical. The role is probably situated as an individual contributor with significant cross-functional interaction and visibility due to its liaison function between tech, clinical trainers, and HR. Strategically, this hire supports Jefferson’s objectives to modernize and scale its training infrastructure to keep pace with healthcare innovations and busy workflows, particularly by leveraging LMS tools to better train staff on systems like Epic EHR. The individual focusing on both technical execution and collaborative solution-building will have meaningful impact on enterprise-wide learning effectiveness and compliance, contributing to Jefferson's broader goals of enhancing patient care and professional education.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to coordinate with multiple departments to launch a training program. How did you ensure smooth collaboration?
• Behavioral: Describe a situation where you identified a problem with digital learning content after release. How did you resolve it?
• Behavioral: Can you share an experience where you had to support end-users facing technical challenges with an LMS? What approach did you take?
• Behavioral: How have you managed deadlines and priorities when handling multiple content updates or system upgrades simultaneously?
• Technical: Walk me through your process for creating and packaging SCORM-compliant eLearning content. What tools do you typically use, and why?
• Technical: How do you ensure the accuracy and currency of course catalog data within an LMS? What systems or standards do you rely on?
• Technical: Explain your experience working with Epic EHR systems or similar clinical software in the context of training and LMS integration.
• Technical: Describe your familiarity with Adobe Captivate and the Adobe Creative Suite. How have you applied these tools to create engaging digital learning?
• Situational: Imagine there is an urgent upgrade to the LMS that affects multiple courses. How would you coordinate testing and deployment to minimize downtime?
• Situational: If a key stakeholder disagrees on the prioritization of training content updates, how would you handle that conflict while maintaining project momentum?
• Situational: You receive multiple SNOW tickets reporting technical issues with course enrollment. What steps would you take to diagnose and resolve these efficiently?
• Company Fit: Why are you interested in working specifically at Thomas Jefferson University and its healthcare system?
• Company Fit: Jefferson emphasizes compassionate care and innovation. How do you see your role as an LMS Coordinator supporting these values?
• Company Fit: How does your previous experience prepare you to thrive in a large, dynamic healthcare and academic environment like Jefferson?
• Questions for Interviewer: How does the LMS Coordinator role collaborate with the instructional design and IS&T teams on a daily basis?
• Questions for Interviewer: What are the current biggest challenges Jefferson faces in scaling its digital learning initiatives across the health system?
• Questions for Interviewer: How does Jefferson measure the success or impact of its LMS and training programs on clinical and administrative staff?