True Health is seeking a Lead Medical Records & Referrals Coordinator to oversee the administrative duties and operational efficiency of the Medical Records & Referrals department at their Central Florida locations.

The Lead Medical Records & Referrals Coordinator is responsible for managing processes and procedures supporting medical records, referrals, data management, and resolving patient complaints. Key duties include maintaining effective relationships with management, ensuring timely and accurate data entry, overseeing the department in the manager's absence, providing excellent customer service, assisting with referral processing and medical records requests, ensuring efficient workflow, monitoring critical data for reports, ensuring availability of medical records to clinical personnel, coordinating authorizations, tracking patient referrals, ensuring compliance with policies, documenting referral processing steps, supporting staff development and recruitment, resolving complaints, maintaining supplies and records, processing referrals within 72 hours, overseeing file accuracy, serving as primary contact for inquiries, conducting site visits, attending meetings, and contributing to organizational goals. The role requires occasional travel using a personal vehicle.