Search for Junior Systems Engineer roles in Fort Lauderdale, FL, with a focus on IT support, requiring at least 1 year of experience, in a hybrid work mode, and familiarity with Microsoft 365.

Okay, I've searched for Junior Systems Engineer roles in Fort Lauderdale, FL, focusing on IT support positions requiring at least 1 year of experience, available in hybrid work mode, and needing familiarity with Microsoft 365. I found 12 positions that match your criteria.

Junior Systems Engineer

Fort Lauderdale, FL

1 year + Experience

Hybrid

Microsoft 365

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Jr. Systems Engineer role at Atlas Technica fundamentally focuses on delivering IT support services to users, especially within the financial sector. The main responsibilities include managing support queries through a ticketing system, maintaining documentation, and adhering to strict change control procedures—each of which underscores the company's commitment to exceptional service. Candidates will be expected to tackle problems related to end-user support, troubleshooting various software and hardware issues, and ensuring seamless operation of widely used tools like Microsoft 365. This position is not merely technical but requires strong communication skills to bridge the gap between technical solutions and user needs. Success in this role could be characterized by quick resolution of user inquiries, efficient documentation practices, and contributing to a collaborative team environment that fosters professional growth. Moreover, the option for hybrid working and periodic travel indicates flexibility but may also challenge individuals with balancing remote and in-person support effectively.

Company Analysis:

Atlas Technica occupies a unique niche within the IT management and user support landscape, targeting hedge funds and investment firms. With impressive growth figures of 100% year over year since its founding, the company is a rising player that values a culture centered on ownership, execution, and camaraderie. This focus implies that an ideal candidate for the Jr. Systems Engineer role must be proactive, driven, and collaborative, as these traits align with the company ethos. The organization’s small size and rapid expansion suggest that individual contributions significantly impact the broader team’s success, offering ample visibility to leadership for the right candidate. Given its commitment to maintaining a friendly yet professional environment, individuals who thrive under the pressure of growth while also valuing interpersonal relationships will likely find a fulfilling career here. The opportunity for career growth is clear through the collaborative nature of the work with experienced Systems Engineers, highlighting strategic alignment with the company's aim to develop talent while enhancing client services.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

1. Can you describe a time when you successfully resolved a complex IT issue for a user? What steps did you take?
1. How do you prioritize multiple support tickets when they come in at the same time?
1. Tell me about a time when you had to work under pressure. How did you manage your tasks?
1. Describe a situation where communication with a non-technical user was critical for resolving a support issue. How did you handle it?
1. In this role, you'll be using Microsoft 365 extensively. Can you walk us through your experience with any of the services in that suite?
1. How would you approach troubleshooting an issue with Microsoft Exchange Online?
1. What steps would you take to ensure adherence to change control procedures when implementing a new system?
1. Can you explain basic networking concepts that are important for a Systems Engineer?
1. Imagine you receive a support request for a software application that you are not familiar with. What would your approach be to resolve the issue?
1. Why are you interested in working at Atlas Technica, specifically? How do you align with our core values?
1. How do you see your career progressing in the IT field over the next few years, and how does this position fit into that vision?
1. What do you feel are the most important elements of providing effective IT support in a fast-paced environment like an investment firm?
1. Can you share your experience working in a Managed Service Provider (MSP) environment? How does it differ from other IT roles you have had?
1. If hired, what initial steps would you take to understand the unique needs of our hedge fund clients?
1. What questions do you have for us about the team you'll be working with or the types of projects you'll be involved in?

Job Details

Overview Company

Junior Systems Engineer

Lensa

2 days ago

Highlight

HybridFull-time1+ yearEntry

Summary

Atlas Technica is seeking a Jr. Systems Engineer - Hybrid to join their team in Fort Lauderdale, FL. The role involves providing IT support services, maintaining documentation, and adhering to change control procedures.

About the Role

As a Jr. Systems Engineer, you will perform IT support services onsite, use a ticketing system to manage support queries, maintain documentation, and comply with organizational rules and guidelines. You will work in a collaborative environment with Systems Engineers and Sr. Systems Engineers, allowing for rapid technical growth.

About You

Required:

At least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration).
End User Support/Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting.
Strong verbal and written communication skills, responsibility, and follow-through.
Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD).
Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy.
Basic understanding of networking concepts.
Ability to complete all physical requirements of the job, including lifting up to 50 lbs and standing/sitting for extended periods.

Preferred:

Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ.
Experience working in an MSP environment.
Support of Sophos or similar product for endpoint threat management.
Basic understanding of virtualization platforms such as VMware or Hyper-V.
Experience utilizing the ConnectWise suite of products.
Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch.

Benefits

Competitive salary.
Comprehensive benefits.
Great perks.
Professional and career development opportunities.

Lensa

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Lensa passed 10 million job seeker registrations in 2019, making the com- pany one of the premier career platforms.

With teams in multiple U.S. locations and a 60-strong crew of developers and data scientists at its R & D headquarters in Europe, Lensa is working every day to share its transformative career technology with the world.

Fort Lauderdale, FL