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Summary
About the Role
About You
- 4-6 years of experience as an IT Technician or similar role, preferably in the U.S. defense industry.
- Strong background in Microsoft enterprise environments (Windows workstations/servers, Microsoft 365).
- Hands-on experience with PC hardware, networking technologies, and enterprise IT services (e.g., Wi-Fi, VLAN, VPN, VoIP, 802.1x).
- Proficiency with Windows configuration, Active Directory, and Group Policy.
- Demonstrated ability to work independently and collaboratively in a dynamic, rapidly changing environment.
- Strong written and verbal communication skills with proven client-facing support experience.
- Effective multitasking, prioritization, and problem ownership with a focus on results.
- Ability to obtain CompTIA Security+ certification within 6 months of hire.
- Ability to obtain and maintain a security clearance.
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience documenting IT processes, standard operating procedures, and technical workflows.
- Familiarity with compliance requirements in defense-related IT environments (e.g., NIST 800-171, DFARS, CMMC).
Benefits
- Matching 401(k)
- Paid PTO
- Paid holidays
- Medical, vision, and dental insurance
- Group Short-Term & Long-Term Disability
- HSA and FSA Options
- Critical Care Plan
- Accident Care Plan
Edge Autonomy is a leader in providing innovative autonomous systems, advanced optics, and resilient energy solutions to the U.S. Department of Defense, U.S. Federal Civilian Agencies, allied governments, academic institutions, and commercial entities. We believe that innovation – in all forms, from all sources, and at all stages of development – creates solutions that enable mission success. Our uncrewed technologies are used in nearly 80 countries by government, commercial, and academic customers. Edge Autonomy has a team of more than 700 employees and draws on nearly four decades of proven aerospace engineering, manufacturing expertise, and advanced technology. With headquarters in San Luis Obispo, CA and key production capabilities across the U.S. and abroad, Edge Autonomy’s experienced team delivers mission-focused results around the world.