IT Tech I (High Point, NC)
3 days ago
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OnsiteFull-timeEntry
Summary
GT Independence is seeking an IT Tech I to join their team in High Point, NC. The role involves serving as the first point of contact for IT issues and ensuring the functionality of computer equipment.
About the Role
As an IT Tech I, you will be responsible for identifying the root cause of IT issues, communicating with office staff, performing routine maintenance, and supporting cloud infrastructure settings. You will also handle troubleshooting and repair of computer systems and peripherals, ensuring they are up to date and functioning properly.
About You
Required:
- High School diploma or equivalent required.
- Excellent customer service skills.
- Ability to identify and resolve hardware and software issues.
- Advanced knowledge of Microsoft Windows 10 Operating Systems.
- Advanced knowledge of Microsoft Office Products.
Preferred:
- Degree in Information Technology.
- CompTIA A+ or Microsoft Certification or equivalent experience.
- Familiarity with Microsoft Server Products including Windows Server 2008/2012/2016/2019.
- Knowledge of mobile device configuration.
- Knowledge of installing and managing antivirus software.
Benefits
- Opportunity for career advancement within the company.
- Comprehensive benefits package including health insurance.
GT Independence
GT Independence is a national leader in financial management (FMS) services, built by a family, for families. We started out as a single family, and we've grown into a national company that serves tens of thousands of people across the United States. But we haven’t forgotten our roots. GT is still a family-owned company—and we’re also a disability-owned and led organization that understands daily life with disabilities and long-term care needs. Our foundation is on the beliefs of inclusion, respect, and family. GT's mission: To help people live a life of their choosing regardless of age or ability.
High Point, NC