Search for IT Support Specialist roles in Kansas City, looking for positions that require knowledge in Windows operating systems, with experience in Microsoft Office 365, full-time roles, and a salary range of $55,000 to $75,000.

Okay, I've searched for IT Support Specialist roles in Kansas City that require expertise in Windows operating systems, experience with Microsoft Office 365, available as full-time positions, and a salary range between $55,000 and$ 75,000. I found 27 suitable positions for you.

IT Support Specialist

Kansas City, MO

Windows operating systems

Microsoft Office 365

Full Time

$55000

$75000-

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The role of an IT Support Specialist at Allied OneSource centers around ensuring the seamless operation of IT infrastructure across multiple locations. The core purpose is to deliver exceptional support by troubleshooting hardware and software issues, thereby contributing to operational efficiency. This role requires a blend of technical knowledge and customer service skills, as effective communication and problem-solving are paramount. Responsibilities include diagnosing and resolving technical issues, managing user accounts, and collaborating with vendors, all of which point to a dynamic work environment where adaptability and continuous learning are vital. Candidates will face common challenges such as high-pressure situations during outages or malfunctions and will need to display a proactive, customer-first mindset. Success in this role would be reflected in minimal downtime, high user satisfaction, and a knack for swiftly learning new technologies pertinent to the evolving IT landscape.

Company Analysis:

Allied OneSource operates within the sphere of connecting talented individuals with job opportunities, showcasing a commitment to customer service and community impact. As a company that thrives on purpose-driven change, it is likely to foster an innovative and collaborative work culture that values continuous improvement and strong relationships. This positions the IT Support Specialist as a crucial linchpin in maintaining the operational efficiency that supports broader organizational goals. The company aims to not only place candidates into jobs but also to create meaningful experiences, which suggests that the IT department must closely align with this mission of service. The role offers potential visibility to senior leadership as it directly supports multiple teams, enhancing cross-departmental collaboration and contributing to the company’s reputation for exceptional support and service.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a complex technical issue. What steps did you take to resolve it?
Describe an instance where you had to manage multiple support tickets simultaneously. How did you prioritize your tasks?
Can you provide an example of how you effectively communicated technical information to a non-technical user?
What strategies do you use to stay current with new technologies and software updates in your field?
How would you approach diagnosing a recurring issue with the software used across the organization?
What steps would you take to ensure a new employee is set up and equipped with the necessary technology?
Imagine you receive a support call regarding a network outage. How would you determine the cause and communicate with the affected users?
If you noticed a consistent problem across several users’ machines that had not yet been reported, what would you do?
Why are you interested in working at Allied OneSource specifically?
How do you think your personal values align with the mission of Allied OneSource to create exceptional experiences?

Job Details

Overview Company

IT Support Specialist

$55k/y-$75k/y

Allied OneSource

2 days ago

Highlight

OnsiteFull-timeEntry

Summary

Allied OneSource is seeking an IT Support Specialist to join their team in Kansas City, MO. The role involves providing technical assistance and support to ensure smooth IT operations across multiple locations.

About the Role

As an IT Support Specialist, you will offer expert technical assistance for hardware, software, and network problems. You will respond to inquiries through phone, email, or in-person, and accurately log all issues in the internal ticketing system. Your duties include installing, configuring, and maintaining a variety of devices, managing user accounts and permissions, and collaborating with external vendors to troubleshoot and resolve technical challenges.

About You

Required:

Relevant degree in IT, Computer Science, or a related field, or equivalent hands-on experience.
Strong expertise in troubleshooting and managing Windows operating systems.
Practical experience with Microsoft Office 365 and other enterprise-level software solutions.

Preferred:

Network experience is highly preferred.
Certifications like CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
Experience in Microsoft Azure, Intune, RIMAS, Egnyte, and IP Camera/NVR systems.

Allied OneSource

Connecting Great People with Great Opportunities

If you are looking for talented people to join your team, or you are in search of the next opportunity, Allied OneSource is your trusted partner.

Here at Allied, we thrive in purpose-driven change, pushing us to expand our knowledge and place people where they belong. We see your vision and help people and companies like you achieve powerful results. Our specialty is connecting great people with great opportunities in professional environments and commercial opportunities.

Our mission is to create and deliver exceptional opportunities and experiences for every client, candidate, and teammate. That can only be accomplished through developing strong long-lasting relationships. With the feedback we get from you, we are able to improve our processes every day.

We take pride in serving our clients and in the fact that we get to wake up every morning and make a positive impact in our communities and cities by continuing to provide great jobs to those who are looking.

We know that making that change or taking that step towards a new opportunity is one of the hardest decisions people make in their lives. This is why Allied exists, to guide people and organizations like you to achieve your dreams and goals. Understanding you is what we are good at. Your vision. Your skills. Your aspirations.

Allied OneSource comes alongside both employers and candidates throughout the job seeking or hiring process.

Kansas City, MO