Okay, I've searched for entry level IT support roles in Burton, MI, focusing on positions requiring Cisco networking and Windows OS experience, full-time status, and those offering vision insurance benefits. I found 12 available positions for you.

Sure. Here's the analysis:

Job Analysis:

The Entry Level IT Support role at Insight Global involves providing essential technical support within a warehouse setting, where the candidate will primarily engage in maintaining automatic storage and retrieval systems. The job is about ensuring operational efficiency, with around 60% of the responsibilities focused on implementing workstations and 40% dedicated to traditional IT support tasks, such as troubleshooting printers and PCs. This context emphasizes the need for collaboration and effective communication skills, as the candidate will likely interact with various team members, including warehouse personnel. The ability to think critically and solve problems quickly is vital, as technical issues can arise unexpectedly in a fast-paced environment. Success in this role will be defined by the elimination of downtime, effective implementation of IT solutions, and a positive impact on team productivity. A proactive approach to identifying system enhancements and an eagerness to learn from experienced colleagues will also contribute to the candidate's growth and effectiveness in the position.

Company Analysis:

Lensa operates in the career platform industry, uniquely positioning itself as both a job agent and career coach by leveraging machine learning to match candidates with job opportunities that align with their skills and preferences. This innovative use of technology reflects a company culture that values efficiency, inclusivity, and progressive work practices. The role of Entry Level IT Support aligns well with Lensa’s mission of creating meaningful connections in the job market, as it supports the infrastructure that enables these matches to occur seamlessly. Given the fast-paced and dynamic nature of Lensa, characterized by a diverse Team of developers and data scientists, the successful candidate will need to be adaptable and willing to embrace the company's commitment to diversity. The position within the broader team structure likely provides considerable visibility to IT leadership, presenting opportunities for the candidate to contribute ideas and improvements. This collaborative environment encourages sharing knowledge and positioning everyone for success as Lensa further establishes itself in the job search marketplace.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to troubleshoot a technical issue under pressure. What was the situation and what steps did you take?
• Can you describe a challenging interaction you've had with a user needing IT support? How did you resolve it?
• Provide an example of how you've worked successfully within a team to implement a technical project. What was your role?
• How would you handle a situation where a critical piece of equipment fails during a crucial operational period?
• What methodologies do you use to diagnose and solve technical problems efficiently?
• Can you explain your experience with Cisco networking and how you've applied that in past roles?
• Describe your familiarity with Windows OS and how you've utilized it in a support capacity.
• What specific steps would you take to set up a new workstation in a warehouse environment?
• Imagine you receive a call regarding a printer not functioning. What troubleshooting steps would you follow?
• Why are you interested in working at Lensa, and how do you see your role contributing to its mission?
• How do you align with Lensa's values of inclusivity and diversity within a workplace?
• What do you think sets Lensa apart from other career platforms in the job market?
• What questions do you have about the team you would be working with in this IT support role?
• Can you describe your understanding of the challenges that someone in this position might face in a warehouse environment?
• What tools or systems have you found most useful in IT support roles, and why?
• How do you stay current with technological advancements in IT support?