Highlight
Summary
About the Role
About You
- Bachelor’s degree in computer science, Information Technology, or related field.
- Proven experience of 2+ years in SAP technical support, including hands-on experience with various SAP modules.
- Strong understanding of SAP architecture.
- Basic knowledge of SAP S/4HANA and its core modules (MM, SD, FI, PP, WM).
- Familiarity with SAP Fiori and the Fiori Launchpad.
- Understanding of SAP User Management and Authorization concepts.
- Experience with incident management tools including ticketing systems.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Fluency in English.
- Master’s degree in a related field.
- Experience with SAP Fiori navigation and troubleshooting.
- Proactive mindset with the ability to document and improve support processes.
- Fluency in German.
At Medartis, we develop, manufacture and distribute titanium screws and plates, surgical instruments and system solutions for fracture fixation. Headquartered in Basel, Switzerland, our company is represented worldwide through our eleven subsidiaries and a wide distributor network. We place the highest priority on maintaining stringent quality standards, continuous development and innovation, including comprehensive service provision for physicians, operating-room (OR) staff and patients. Our long-term customer relations based on partnerships have formed the foundation for our sustainable success since the company’s founding. Dr. h.c. Thomas Straumann founded Medartis in 1997 and returned to the field of osteosynthesis in cranio-maxillofacial surgery. Our product portfolio was expanded in 2004 with the APTUS Hand and Distal Radius systems. This paved the way for a successful entry into orthopedics. All Medartis products are developed in close consultation with hand and traumatology specialists as well as experienced OR teams. Our goal is to continually improve early functional rehabilitation through our high-quality products and exclusively developed technologies.