IT Operations Technician
a day ago
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OnsiteFull-timeEntry
Summary
Epic is seeking an IT Operations Technician to join their team in Madison, WI. The role involves monitoring the Hosting infrastructure stack and responding to various technical issues.
About the Role
As an IT Operations Technician, you will be responsible for troubleshooting and resolving network, hardware, virtualization, and presentation problems. You will connect with healthcare organizations to communicate issues and perform system builds, ensuring the smooth operation of the Hosting infrastructure.
About You
Required:
- Relocation to the Madison, WI area (reimbursed)
- A history of academic and professional success
- Exceptional interpersonal, communication, initiative, and leadership abilities
- Available to work second or third shift hours
- Eligibility to work in the U.S. without sponsorship
- COVID-19 vaccination
Preferred:
- Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
- Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
- CompTIA+, CCNA, Network+, or Linux+ certification
- Knowledge of VMware
Benefits
- Comprehensive benefits package including health coverage
- Merit-based compensation with eligibility for annual raises and bonuses
- Stock grants to increase your stake in the company's success
- Financial relocation assistance
- Four-week sabbatical after five years of service
Epic
Join us in our mission to help the world get well, help the world stay well, and help future generations be healthier. We hire smart and motivated people from all academic majors to code, test, and implement healthcare software that hundreds of millions of patients and doctors rely on to improve care and ultimately save lives around the globe. No healthcare experience is necessary; we'll train you to be an expert in health IT and we'll provide you with personal development classes to grow as a professional. Our expectations for you are high, but in healthcare so are the stakes.
Minneapolis–Saint Paul, WI