IT Help Desk Technician
LorettoHighlight
Summary
About the Role
About You
- 8 years or more relevant work experience in a corporate environment.
- A+, Network+, or MCP Certification or other valid certification.
- Demonstrated expert technical knowledge of desktop hardware and software, including Windows and Microsoft Office applications.
- Significant hands-on hardware troubleshooting experience.
- Strong customer-service orientation.
- Knowledge of programming languages such as Visual Basic and .Net languages.
- Ability to read and understand technical manuals and procedural documentation.
Benefits
- Pay Rate $58,700 - $67,500 / year
- Excellent medical, dental, prescription and vision insurance
- Disability coverage
- Tuition Reimbursement Program
- 401(k) Retirement/Pension Plans
- Discounted Gym Membership
- Free Loretto Health Clinic Visits
- Generous Paid Time-Off Accrual
- Fun events for employees
- Convenient locations with free parking
- Employee Coaches to help you achieve life goals
- Diaper Assistance Program
- Opportunity for career growth and movement within 19 sites
As the premier senior care agency in Central New York, we are proud to help our community get the most out of life. The Loretto family of care is an extensive network of agencies committed deeply to our patients. Since 1926, we've become the leading long-term healthcare provider to more than 6,000 individuals and their families, annually. Loretto is an employer of choice for more than 2,000 dedicated employees and compassionate caregivers. Loretto is committed to transforming elder care in Central New York by deinstitutionalizing nursing homes and long-term care services and replacing them with home-like settings featuring person-centered care. This new environment and care model promotes independence and choice, and fosters meaningful relationships between residents or program participants and caregivers. Throughout Loretto's 19 specialized care programs at 20 locations, you'll find we are passionate about our mission to honor, serve, and empower every elder and those who care for them to live with purpose, wholeness, and dignity.