Search for IT Desktop Engineer roles in Los Angeles, preferably for companies in the banking or financial services industry, with remote options available, requiring 3+ years of experience, and involving system deployment and patch management.

Okay, I've searched for IT Desktop Engineer roles in Los Angeles within the banking or financial services industry, that offer remote options, require 3+ years of experience, and involve system deployment and patch management. I have found 45 positions for you.

IT Desktop Engineer

Los Angeles, CA

Financial Services

3 years + Experience

Remote

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The IT Desktop Engineer at SMBC MANUBANK is fundamentally hired to ensure the operational excellence of Windows system deployments and supports both server and desktop environments within the banking sector. This role transcends typical IT support; it demands a proactive approach to system management, compliance adherence, and a deep understanding of banking-specific technologies. Responsibilities include deploying and maintaining systems, managing patch compliance, and troubleshooting a variety of technical issues. The effective execution of these tasks not only maintains daily operations but is crucial for upholding the high security and regulatory standards mandated in banking. Success in this role will be characterized by a seamless blend of technical proficiency, problem-solving acumen, and effective communication across diverse teams, ensuring user satisfaction and robust IT performance.

Company Analysis:

SMBC MANUBANK operates as a niche player targeting California's middle-market businesses, establishing itself as both a stable and growth-oriented institution. Its culture appears to value long-term relationships, community growth, and adaptability to digital advancements through offerings such as Jenius Bank. Employees are likely expected to embrace a collaborative environment that champions both personal initiative and team-based support. Given the strategic importance of IT within the banking sector, the IT Desktop Engineer not only contributes to daily operational success but is a vital part of the bank's broader mission to provide superior financial services through technological excellence. Positioned within a team focused on comprehensive IT support, this role will likely interface with management, reflecting its importance to overall business objectives.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you faced a complex technical problem during a system deployment. How did you resolve it?
Describe an experience where you had to implement a critical security patch across multiple systems. What steps did you take to ensure compliance?
Can you provide an example of how you supported a user who was experiencing technical difficulties with their Windows desktop? What was the outcome?
How do you prioritize your support tasks when you have multiple urgent issues to resolve at the same time?
How would you approach the deployment of Windows 10 across a large organization? What factors would you consider?
Can you explain your experience with Microsoft Patch Management tools and how you have utilized them in previous roles?
Describe your troubleshooting process for diagnosing and fixing SQL Server issues.
Imagine you are tasked with improving the Windows update compliance rate. What strategies would you employ?
Why are you interested in the IT Desktop Engineer position specifically at SMBC MANUBANK?
How do the values of SMBC MANUBANK resonate with your personal career goals?
What do you consider to be the most important trends in the banking industry's IT landscape today?
Do you have any questions about the team dynamics or the type of projects you would be working on?
What opportunities for growth do you see within the IT department at SMBC MANUBANK?

Job Details

Overview Company

IT Desktop Engineer

$97k/y-$156k/y

SMBC MANUBANK

11 days ago

Highlight

OnsiteFull-time3+ yearsMid

Summary

SMBC MANUBANK is seeking an IT Desktop Engineer to join their team in Los Angeles, CA. The role involves serving as the go-to expert for Windows system deployment and support across the organization.

About the Role

As an IT Desktop Engineer, you will build and maintain Windows system deployment standards, manage Microsoft Patch Management, and provide technical support and troubleshooting for Windows PCs, desktops, and server-side issues. You will also develop and maintain documentation and support processes, ensuring secure, efficient, and reliable IT operations.

About You

Required:

3+ years of experience supporting diverse IT systems, including Windows OS deployment, troubleshooting, and support for both desktop and server environments.
Strong knowledge of Windows Server (2016, 2019, or later) and Windows 10/11, including patch management using tools like WSUS, SCCM, and Intune.
Hands-on experience with enterprise management systems such as Microsoft Configuration Manager, CrowdStrike, and Active Directory.
Solid troubleshooting skills across server, desktop, and application environments.
Familiarity with vulnerability management tools and enterprise security practices.
Good understanding of networking fundamentals, including VLANs, switch configuration, and access control.
Proficient with issue tracking systems and skilled in maintaining clear, accurate technical documentation.
Strong communicator and quick learner with a proactive mindset.

Preferred:

Experience with PowerShell scripting and automation.
Familiarity with other scripting languages such as Python or Bash.
Knowledge of virtualization platforms (e.g., VMware, Hyper-V).
Exposure to cloud platforms such as Azure or GCP.
Industry certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.

Benefits

Competitive compensation with a salary range of $97k–$156k.
Eligibility for an annual discretionary incentive award.
Comprehensive benefits package.

SMBC MANUBANK

At SMBC MANUBANK, we’re the bank for businesses and consumers looking to transform their unique vision of success into reality. We’re the employer for professionals looking to elevate their careers and build a legacy. We’re the partner for organizations looking to build thriving communities. No matter your aspirations, we are your Gateway to Growth.

Founded in 1962 as Manufacturers Bank, we’ve fueled growth for our clients by providing specialized expertise in diverse industries, dedicated relationship managers, and innovative financial solutions. With Jenius Bank, our digital-age customers enjoy access to online tools, actionable insights, and 24/7 live support to manage their personal finances and grow wealth.

In 2023 we became SMBC MANUBANK, honoring our roots while deepening our relationships within the global SMBC Group. We have offices in Los Angeles, Beverly Hills, Brea, Encino, Glendale, Newport Beach, San Jose, Torrance, and Woodland Hills at Warner Center.

Member FDIC. NMLS ID 2293682 NMLS Consumer Access: nmlsconsumeraccess.org

Los Angeles, CA