Okay, I've searched for IT Analyst roles similar to IT Analyst II, targeting remote opportunities with a focus on operational technology and GIS systems. I found 120 positions that match your qualifications, emphasizing strong analytical skills and customer service experience. You can review them now.

Sure. Here's the analysis:

Job Analysis:

The IT Analyst II position at Versant Power is a specialized role tasked with the configuration, management, and support of critical IT and Operational Technology systems, such as GIS and AMI. The fundamental purpose of this role is to ensure the seamless integration and operation of these systems to enhance the reliability and efficiency of electricity delivery to customers in northern and eastern Maine. A candidate will face challenges such as troubleshooting system failures, performing data analyses, and responding to alarm notifications, all under the pressure of maintaining 24/7 operational standards. Success in this role is measured not only by the timely resolution of issues but also by the quality of collaboration with internal stakeholders and external vendors, ensuring that systems run optimally and meet customer needs. Strong analytical skills and a solid understanding of utility operations are paramount for navigating the complexity of electrical systems while supporting both technical and non-technical users effectively.

Company Analysis:

Versant Power operates in the utility sector, specifically focusing on delivering electricity to over 165,000 customers in northern and eastern Maine. As a company with a hundred-year legacy, its commitment to safety, quality, integrity, and innovation indicates a stable yet progressive work environment. The culture likely values collaboration and community impact, given its emphasis on connecting people and powering communities. The IT Analyst II role is integral to the operational backbone of the company, indirectly influencing customer satisfaction and service reliability. This position falls under the Operational Technology team, which suggests significant interaction with various departments and opportunities for visibility within company leadership. The company's focus on transformation and efficiency means that the successful candidate will need to be adaptable and proactive in implementing new technologies and addressing emerging challenges in the energy sector. Overall, this role is not just about technical expertise; it’s about fostering relationships that contribute to the company's strategic objectives.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time you successfully resolved a critical IT issue under pressure. What steps did you take?
• Can you describe an experience where you had to analyze data to inform a decision? What tools did you use?
• Give an example of a time when you had to work with a difficult stakeholder. How did you handle the relationship?
• Describe a situation where you had to quickly adapt to a significant change in a project. How did you approach it?
• What steps would you take to troubleshoot a failure in the GIS system?
• How do you ensure that your technical documentation is clear and accessible to non-technical users?
• Can you explain your experience with Advanced Metering Infrastructure and how you managed operational challenges?
• What methodologies do you employ to prioritize tasks when dealing with multiple system alerts simultaneously?
• Imagine you are faced with a system alarm indicating a potential failure in the AMI. How would you handle the investigation?
• Why are you interested in working at Versant Power specifically, considering its mission and the role you’ve applied for?
• How do you see your previous experience aligning with the goals of Versant Power in transforming the power industry?
• What qualities do you believe are essential for someone in the IT Analyst II role within a utility company?
• Do you have any questions about the company's vision for the future and how this role contributes to that vision?
• What further training or professional development do you feel you would need to thrive in this position?