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Summary
About the Role
About You
- High School degree required; college coursework a plus.
- 1-2 years of healthcare billing or customer service experience.
- Minimum of 1 year in a customer support environment.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
- Knowledge of federal and state laws related to healthcare management and billing for DME/HME.
- Strong attention to detail and ability to troubleshoot price table issues.
- Strong ethics and professional integrity.
- Exceptional organizational and multitasking skills.
- Ability to work independently in a fast-paced environment.
- Strong interpersonal, communication, and customer service skills.
- Experience with Teams, SharePoint, SmartSheet, and Salesforce.
- Advanced proficiency in Microsoft Excel.
- Experience and knowledge of Brightree Price Table.
Benefits
- Comprehensive medical, vision, dental, and life insurance.
- Accidental Death & Dismemberment (AD&D) insurance.
- Short-term and long-term disability insurance.
- Sleep care management program.
- Health Savings Account (HSA) and Flexible Spending Account (FSA).
- Commuter benefits.
- 401(k) retirement plan.
- Employee Stock Purchase Plan (ESPP).
- Employee Assistance Program (EAP).
- Tuition assistance.
- Fifteen days Paid Time Off (PTO) in the first year.
- 11 paid holidays plus 3 floating days.
- Eligibility for 14 weeks primary caregiver or 2 weeks secondary caregiver leave for new family members.
At Brightree, we believe in building innovative technology solutions and providing services to the post-acute healthcare industry that help to enhance clinical and business performance. Our solutions follow providers’ natural workflows to automate and improve how they manage their businesses, serve patients and protect reimbursements.
As a leader in our industry, we keep a pulse on the future of healthcare and are committed to equipping our customers with the tools they need to succeed. Our 600+ team members serve more than 2,200 organizations in the HME, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments.
For more information, please visit www.brightree.com, and check out our exciting career opportunities at http://www.brightree.com/about-brightree/careers/.