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Job Analysis:
This role of HPC Technical Systems Support Analyst is fundamentally about ensuring the sustained performance, reliability, and security of high-performance computing systems that support complex, often mission-critical workloads. Given the requirement for DOE Q or TS clearance, the role will likely serve highly sensitive environments, demanding strict adherence to security protocols alongside technical excellence. The core responsibilities center on proactive system maintenance, troubleshooting hardware and software malfunctions across large-scale HPC clusters, applying updates and patches in a controlled fashion, and working with cross-functional teams to escalate and resolve complex issues. Success here means minimizing downtime and performance degradation in a high-stakes environment where HPC resources underpin research, defense, or energy projects. The specialization in parallel file systems like Lustre/GFPS suggests heavy interaction with large data sets and high concurrency workloads requiring nuanced performance tuning and problem diagnosis. The ideal candidate will combine strong Linux system administration skills with programming/scripting (Python, C/C++, Perl, or FORTRAN) to automate tasks and troubleshoot at depth. Understanding HPC hardware architectures, even if only a 'nice to have,' will enhance the ability to diagnose subtle failures or optimize system usage. Aptitude for handling classified information responsibly, coupled with 5+ years of HPC technical support in secure environments, indicates this is a role for someone both technically adept and deeply trustworthy. Autonomy, attention to detail, and the capacity to anticipate system vulnerabilities will be critical for day-to-day decision making and long-term system health. Within the first year, top performance likely looks like seamless support of HPC systems with minimal outages, effective cross-team communication, and continuous improvement of system stability and security measures.
Company Analysis:
Jobot is a modern, tech-forward company redefining recruiting and staffing by blending advanced AI tools with personalized human service, now employee-owned since 2024. Operating in the intersection of technology and talent solutions, they emphasize kindness, respect, and a positive culture—core values that foster an inclusive, supportive workplace with a strong focus on career longevity. This role, situated in Livermore, CA, likely connects with organizations and projects involving HPC in sensitive sectors such as defense or energy due to the need for DOE Q or TS clearance, positioning Jobot as a strategic partner to elite, security-conscious clients. The company’s disruption-driven ethos, combining innovative tech with human insight, suggests a dynamic yet respectful environment where collaboration and continuous learning are championed. The HPC Technical Systems Support Analyst role fits within this ecosystem as a critical technical contributor enabling clients’ cutting-edge computing needs while upholding rigorous standards of security and performance. Given Jobot’s global reach and diverse client base from Fortune 500 companies to startups, this role offers exposure to a variety of challenges and technologies, encouraging adaptability and growth. The employee ownership model likely creates a sense of shared purpose, motivating individuals to exceed expectations both technically and culturally. For a candidate, thriving here means embracing both technical mastery and the company's culture of respect and continuous improvement, while navigating the weight of classified work with discipline and discretion. This hire will play a vital part in supporting Jobot’s reputation for exceptional, trustworthy service in a fast-evolving technical landscape.
