Help Desk Specialist I
a day ago
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OnsiteFull-timeEntry
Summary
Akima Infrastructure Services, LLC (AIS) is seeking a Help Desk Specialist I to join their team in Oak Ridge, TN. The role involves supporting personnel as part of the staff augmentation team for the Department of Energy.
About the Role
As a Help Desk Specialist I, you will work under direct supervision on routine tasks, troubleshoot basic problems with team members and end-users, and participate in the development of basic solutions. You will be responsible for following established procedures and providing support to ensure the smooth operation of IT services.
About You
Required:
- Associate's degree or technical diploma/degree in Information Technology and 2+ years of relevant experience in IT.
- 6+ years of relevant IT experience in an administration, support and/or oversight capacity.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage.
- Access to growth opportunities and excellent retirement options.
NANA
NANA is an Alaska Native corporation whose mission is to improve the quality of life for its more than 14,500 shareholders across the globe. With business holdings in the federal, commercial and natural resources sectors, NANA works to maximize economic growth, protect and enhance its lands and promote healthy communities with decisions, actions and behaviors inspired by the Iñupiat Ilitqusiat values.
Oak Ridge, TN