Front Office Assistant (Behavioral Health)
3 days ago
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OnsiteFull-timeEntry
Summary
Adelante Healthcare is seeking a Front Office Assistant (Behavioral Health) to join their team in Phoenix, AZ. The role involves providing direct customer service to patients, including check-in and check-out, verifying insurance eligibility, and scheduling appointments.
About the Role
As a Front Office Assistant, you will be responsible for greeting patients, answering phone calls, maintaining patient documentation, entering patient information into the practice management system, verifying insurance coverage, handling cash transactions, and educating patients about services. You will work in a fast-paced environment and contribute to the overall patient experience.
About You
Required:
- High school diploma or GED from an accredited institution.
- Certification in CPR and AED for Health Care Professionals.
- Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety.
- Effective communication skills.
- Proficient mathematical skills for healthcare settings.
- Basic computer proficiency including Windows and MS Office.
- Ability to problem solve independently or with support.
- Ability to multi-task in a high-stress environment.
Preferred:
- Ability to communicate in more than one language.
- Experience with Electronic Health Records.
- One year of front desk or customer service experience.
Adelante Healthcare
Adelante Healthcare operates nine community health centers throughout Central Arizona which provide primary and preventative health care to more than 85,000 people each year. Our mission is to improve the health of our communities by providing affordable, quality, comprehensive primary health care within each patient's ability to pay. Our 750+ employees include medical, dental and behavioral health providers who offer family medicine, internal medicine, women’s health care, pediatrics, dentistry, lab, pharmacy, nutrition, integrated behavioral counseling and other enabling services. Our centers are located in Buckeye, Gila Bend, Goodyear, Mesa, Central Phoenix, West Phoenix, Peoria, Surprise and Wickenburg.
Phoenix, AZ