Front Desk Associate - Berkshire Mountain Lodge
$18/h
a day ago
Highlight
OnsiteFull-timeEntry
Summary
Vacatia is seeking a Front Desk Associate to join their team at Berkshire Mountain Lodge in Pittsfield, MA. The role involves providing exceptional guest experiences and ensuring smooth front desk operations.
About the Role
As a Front Desk Associate, you will be the first point of contact for guests, responsible for greeting them, managing room assignments, processing payments, and maintaining front desk procedures. You will also handle guest inquiries and collaborate with the team to ensure a welcoming atmosphere.
About You
Required:
- Friendly, dependable, and customer-focused personality.
- Strong communication and multitasking skills.
- Basic math skills and comfort handling payments.
- Ability to stay organized in a busy environment.
Preferred:
- Previous hospitality or customer service experience.
- Tech-savvy with a willingness to learn new systems.
- Flexibility to work weekends and holidays as needed.
Benefits
- Excellent Benefits Package including Medical, Dental, PTO and 401K.
- Opportunities to grow within hospitality and resort operations.
Vacatia
Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery, booking, and stay. We are continually enhancing our customer experience at every touchpoint, enabled by technology and fueled by passion. Founded in 2013, Vacatia is a venture-backed company headquartered in the San Francisco Bay Area. Check out Vacatia Partner Services on LinkedIn for our page dedicated to our industry partners.
Pittsfield, MA