Front Desk Agent
2 days ago
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OnsiteFull-timeEntry
Summary
MCR Hotels is seeking a Front Desk Agent to join their team in Little Rock, AR. The role involves providing excellent guest service, maintaining cleanliness, and ensuring guest satisfaction.
About the Role
As a Front Desk Agent, you will greet guests upon arrival, assist with their needs during their stay, and handle guest inquiries and complaints with a positive attitude. You will also maintain cleanliness in the front desk area and assist with various hotel operations to ensure a welcoming environment for guests.
About You
Required:
- Experience in a hospitality, service, consumer-facing franchise or related field preferred.
- Must have a positive attitude and willingness to learn.
- Ability to understand and follow established guidelines and procedures.
- Must work well in stressful, high-pressure situations.
- Effective listening and conflict resolution skills.
- Strong communication skills to convey information clearly.
- Desire to serve all guests.
- Must be 18 years of age or older.
Preferred:
- Ability to work a varied schedule including evenings, nights, weekends, and holidays.
Benefits
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance available after 30 days of employment for full-time team members
MCR Hotels
MCR is the
Little Rock, AR