Forward Deployed Manager
2 days ago
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OnsiteFull-timeSenior
Summary
Pylon is seeking a Forward Deployed Manager to join their product team in San Francisco, CA. The role involves leading the development and implementation of the client onboarding program for their API-first mortgage infrastructure.
About the Role
As a Forward Deployed Manager, you will be responsible for managing the end-to-end onboarding process, from initial integration discussions to post-launch support. You will work closely with fintechs, brokers, and lenders to ensure successful integration of Pylon's APIs and UI components into their workflows. Your role will involve creating scalable onboarding systems, collaborating with account management on success plans, and providing ongoing support to clients.
About You
Required:
- 6+ years of experience in product, consulting, technology deployment, or technical customer implementation roles.
- Experience working with or integrating APIs and understanding developer workflows.
- Strong project management and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to manage complex, multi-stakeholder projects across technical and non-technical counterparts.
Preferred:
- Experience in fintech, SaaS, or infrastructure products.
Pylon
Pylon is the only way to build and scale a mortgage business through software, not people with automated credit, compliance, capital, and tooling. Leading fintechs, lenders, and publicly traded banks build and scale originations on Pylon. With offices in Menlo Park and New York, the company is backed by Conversion Capital, Peter Thiel, QED Investors, and Citi.
San Francisco, CA