Financial Counselor Lead
2 days ago
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OnsiteFull-timeMid
Summary
TriHealth is seeking a Financial Counselor Lead to join their team in Norwood, OH. The role involves assisting Financial Counseling Leaders and Trainers to educate, monitor, and mentor team members across multiple hospital and ambulatory sites.
About the Role
As a Financial Counselor Lead, you will be responsible for maintaining knowledge of all processes for Financial Counselors, creating and updating content for the Financial Counseling resource tool, managing schedules and payroll, providing coverage across sites, and ensuring compliance with protocols. You will also partner with Trainers to develop training programs and complete audits for accuracy.
About You
Required:
- High School Diploma or GED.
- 3 - 4 years of customer service experience.
- 3 - 4 years of Revenue Cycle or related field experience.
- Ability to operate multiple computer applications.
- Excellent verbal and written communication skills.
- Effective problem-solving and critical thinking skills.
- Understanding of medical insurance and medical terminology.
TriHealth
The mission of TriHealth is to improve the health status of the people we serve. We pursue our mission by providing a full range of health-related services, including prevention, wellness, education and social programs. Through our acute care hospitals, Good Samaritan Hospital, Bethesda North Hospital, Bethesda Butler Hospital, McCullough-Hyde Memorial Hospital, and Good Samaritan Hospital at Evendale, as well as over 140 other TriHealth locations, we are accessible for all in our Cincinnati community. TriHealth is here for you in all phases of your healthcare journey. Our approximately 12,000 team members, 2,000 physicians and 1,600 volunteers are dedicated to delivering personalized, compassionate care to you and your family.
Norwood, OH