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Job Analysis:
The Financial Consultant role at Fidelity is fundamentally about building and nurturing long-term client relationships while providing sophisticated financial guidance tailored to individual wealth management and retirement planning needs. This position requires leveraging an extensive knowledge base in financial markets and investment products to simplify complex concepts for high-net-worth clients and effectively engage in client-centered discussions. The primary responsibilities include utilizing an open architecture product platform to enhance customer service and cooperation with various business partners to address a broad range of investment needs. Since the candidate will not spend time on cold-calling, high expectations exist for increasing client asset acquisition, emphasizing the importance of interpersonal skills and a deep understanding of investment strategies. Success in this role will likely be measured through client satisfaction, retention, and the achievement of personal and team KPIs related to client assets and engagement over the first year, as seamless integration into the team and market can position consultants as trusted financial mentors.
Company Analysis:
Fidelity occupies a significant position within the financial services industry, known for its broad range of offerings and exceptional scale, with $12.6 trillion in assets under administration. The company functions as a market leader, combining stability with robust growth through innovative solutions tailored to a diverse clientele. Fidelity emphasizes its mission of strengthening clients' financial well-being, which is echoed in the values of integrity and customer-centric service that permeate its culture. This creates an environment that prioritizes long-lasting client relationships and focuses on providing an expansive portfolio of products and services. The Financial Consultant will be situated within a supportive team structure, providing mentorship and personalized solutions, linking them closely to the organizational goals of client satisfaction and increased assets under management. Given the hybrid work model, candidates must also be prepared to adapt to a workplace that values both collaborative in-person interactions and the flexibility of remote work, ensuring a balance between personal engagement and operational efficiency as they extend the company's brand.