Field Service Technician
2 days ago
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OnsiteFull-timeMid
Summary
Secur-Serv is seeking a Field Service Technician to join their team in Syracuse, NY. The role involves applying technical knowledge to install, troubleshoot, diagnose, and repair a variety of hardware for customers across multiple industries.
About the Role
As a Field Service Technician, you will travel to customer locations to diagnose and repair computer hardware, manage preventative maintenance schedules, and assist other technicians as needed. You will be responsible for meeting customer business needs, coordinating with technical support, managing parts inventory, and providing updates to various stakeholders.
About You
Required:
- Two or more years of related experience and/or training.
- Valid and current state Driver's License.
- Ability to diagnose equipment operational errors and product failures.
- Good verbal communication skills for interaction with customers.
Preferred:
- Associates degree (AA) or equivalent from a two-year college or technical school.
Benefits
- Company car available for personal use.
- Paid training.
- Generous benefits package including copay medical plan, HSA medical plans, dental, vision, life insurance, and disability coverage.
- 401K savings plan with a generous company match.
- Tuition reimbursement plan covering up to $5,250.
Secur-Serv
Formally known as, Scantron Technology Solution, Secur-Serv is a security-first managed services provider that prioritizes and places security at the center of everything it does. The company provides Managed IT, Managed Print, Managed Device, and Cybersecurity services to companies of every size across the United States. With over 3000 field service technicians, a Network Operating Center based in Omaha, NE and extensive service offerings, Secur-Serv is a leading MSP for all things IT. For more information, visit secur-serv.com.
Syracuse, NY