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Job Analysis:
The Estimator/Project Manager role at WestRock Restoration is fundamentally about bridging the gap between client needs and operational execution in high-stakes scenarios, specifically when dealing with significant property damage. This person is not only responsible for accurately estimating costs using Xactimate, a crucial skill for ensuring client trust and compliance with insurance standards, but also managing the entire lifecycle of reconstruction projects. Their primary responsibilities include conducting comprehensive site inspections and developing detailed scopes of work that account for both structural and cosmetic repairs. They must possess a strong understanding of insurance protocols to negotiate effectively with adjusters and manage client relationships throughout the process. Success in this role looks like delivering projects on time and within budget while maintaining high quality, necessitating excellent organizational skills and a keen attention to detail. Additionally, personal aptitude for leadership—mentoring junior staff, facilitating efficiencies within divisions, and tracking performance metrics—highlights the expectation for this role to evolve within the company and contribute to its strategic objectives.
Company Analysis:
WestRock Restoration occupies a pivotal position in the property restoration industry, marked by its reputation for excellence across multifamily, retail, healthcare, and other sectors. As a full-service entity operating in California, they are positioned as a leader in the emergency-response and customer-service oriented market. This positioning implies a fast-paced and dynamic work environment where employees must be adaptable, client-focused, and innovative in problem-solving. The company values high-quality service and craft, which is expected to resonate throughout all operations, including the Estimator/Project Manager role, where client satisfaction is paramount. This role likely exists within a larger team that emphasizes collaboration—working alongside mitigation, accounting, and support staff—to ensure alignment in achieving organizational goals. Thus, employees will benefit from strong organizational support and visibility with leadership while being encouraged to contribute ideas for workflow improvements. The strategic alignment of this role indicates a growth focus, essential for scaling operations amidst increasing demand for restoration services, suggesting that the ideal candidate should be proactive about identifying trends and opportunities for operational improvements.