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Job Analysis:
The role of Enterprise Systems Administrator at Lehigh Carbon Community College is centered around ensuring the robust functionality and optimization of the Ellucian Banner ERP system, fundamental to managing student information and administrative operations. The main responsibility involves administering the Oracle database, including maintenance tasks such as backups, tuning, and troubleshooting, which are critical for data integrity and system reliability. This role requires automation through shell scripting in Oracle Linux, highlighting the necessity for a proactive approach to process improvement and system integration. The candidate must be adept at not only managing current systems but also innovating and enhancing processes, indicating a focus on continuous improvement and collaboration with both technical and non-technical stakeholders. Success in this position hinges on the ability to navigate complex technical environments while aligning with the college's educational mission, and it likely involves tackling challenges related to system performance, user support, and interdepartmental collaboration, particularly with CRM and integration platforms. Within the first 6-12 months, indicators of success will be the seamless operation of the ERP system, effective troubleshooting protocols, and the establishment of strong communication channels with end-users and consultants.
Company Analysis:
Lehigh Carbon Community College operates within the higher education sector, focusing on student success and community engagement. It positions itself as a supportive and inclusive environment for learning, making its mission essential for the Enterprise Systems Administrator role, as the systems managed directly impact student and administrative experiences. The culture appears collaborative, valuing proactive problem solvers who can contribute to the college's mission-driven goals. The role itself reports to the Director of Enterprise Applications, suggesting a tiered structure where collaboration is key, but autonomy in decision-making is also expected. Given the emphasis on continuous improvement and adaptation to new technologies, this role is strategically aligned with the college's goal of enhancing operational efficiency through innovative solutions. Understanding the institution's commitment to supporting diverse student populations may also define the expectations for system enhancements that improve user experience and accessibility.