Employee Experience Researcher, Senior Associate
a day ago
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OnsiteFull-timeSenior
Summary
JPMorganChase is seeking a Senior Associate, Employee Experience Researcher to join their team in Columbus, OH. The role involves leveraging user research and metrics to create cohesive and personalized experiences for employees.
About the Role
As a Senior Associate, Employee Experience Researcher, you will design and execute end-to-end research using both quantitative and qualitative methods throughout the product development lifecycle. Your responsibilities include analyzing feedback and behavior, facilitating user interviews, presenting research findings, collaborating with cross-functional teams, and staying updated on industry trends.
About You
Required:
- 3+ years of experience in generative and evaluative user experience research.
- Proficiency in quantitative and qualitative research methods, including survey and interview design.
- Strong communication skills with the ability to convey research findings effectively.
- Proven track record in conducting user research that leads to innovative design solutions.
- Expertise in advanced qualitative methods and applying findings to enhance product design.
- Experience collaborating with cross-functional teams.
- Proficient in manipulating and analyzing large datasets in Excel.
- Proficient in data analysis and visualization using R, Python, or similar tools.
- Experienced in designing effective surveys with clear, unbiased questions.
Preferred:
- BA/BS or advanced degree in a field related to human behavior such as HCI, Psychology, or Statistics.
- Understanding of advanced statistical methods like longitudinal analysis and AI/ML techniques.
- Background in consumer products and technology systems.
Benefits
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms © 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.
Columbus, OH