Search for Director of Program and Change Management roles in Houston, TX, specifically in operational transformation, with 10+ years of experience, requiring strategic leadership skills, and preferably with PMP certification.

Okay, I've searched for Director of Program and Change Management roles in Houston, TX, focusing on operational transformation, requiring 10+ years of experience, emphasizing strategic leadership skills, and preferably looking for candidates with PMP certification. I have found 27 positions for you.

Director of Program and Change Management

Houston, TX

Operational Transformation

10 years + Experience

PMP

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Director of Program and Change Management at U.S. Legal Support is fundamentally hired to drive substantial organizational change and operational efficiency within the enterprise. This role requires a strategic leader who can navigate the complexities of cross-functional collaboration and align diverse stakeholders with business objectives, ensuring that initiatives are not only well-planned but also executed with precision. Key responsibilities include managing operational functions such as financial planning and talent management, overseeing high-impact program execution, and fostering a culture of diversity and inclusion. Given the emphasis on collaboration across operations teams, candidates can expect to encounter challenges related to aligning various departmental goals while managing resource allocation and mitigating risks inherent in change initiatives. Success in this position will be characterized by measurable improvements in operational effectiveness, strong stakeholder relationships, and the ability to advocate for and implement change management strategies that yield significant ROI.

Company Analysis:

U.S. Legal Support operates in the litigation support industry, positioning itself as a leading provider with a focus on personalized service amid a competitive landscape dominated by larger, generic firms. This competitive stance informs the importance of the Director of Program and Change Management role, as the company thrives on strong relationships and innovative operational solutions. The culture likely prioritizes strategic thinking, responsiveness to change, and inclusivity, all of which are crucial in supporting the company's mission of exceptional service delivery. The position reports to the COO, indicating a vital role not only in operational execution but also in strategic decision-making. This visibility suggests the chance to influence significant organizational priorities and cultural change directly, especially with regards to embracing new operational technologies and methodologies. Overall, this role is strategically aimed at enhancing the company's capabilities and market presence through well-executed transformation initiatives.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to align various stakeholders with conflicting priorities in a change management initiative. How did you approach this situation?
Describe an instance where you successfully managed a cross-functional initiative. What steps did you take to ensure its success?
Can you provide an example of a challenging program you led that involved significant transformation? What were the outcomes?
How do you approach fostering a culture of diversity and inclusion within a team or organization?
What is your process for identifying and mitigating risks in program management?
How would you execute a change management strategy for a major operational shift in a company? What key elements would you focus on?
Imagine you are tasked with launching a new operational tool across various departments. How would you ensure successful adoption and integration?
If you were to encounter resistance to change from a team, how would you handle it to ensure the successful implementation of an initiative?
Why are you interested in working at U.S. Legal Support specifically, and what unique qualities would you bring to the role?
How do you think U.S. Legal Support's commitment to personalized service impacts the structure of its operational processes?
What excites you about the opportunity to work directly with executive leadership like the COO?
What questions do you have about the company's current initiatives or challenges in the litigation support industry that you would like to discuss?
How do your previous experiences align with our goals for operational excellence at U.S. Legal Support?

Job Details

Overview Company

Director of Program & Change Management

U.S. Legal Support

2 days ago

Highlight

HybridFull-time10+ yearsDirector

Summary

U.S. Legal Support is seeking a Director of Program and Change Management to join their team in Houston, TX. The role involves leading enterprise-wide initiatives that support operational efficiency, business transformation, and cross-functional alignment.

About the Role

As the Director of Program and Change Management, you will act as a strategic advisor to Operations leaders, manage operations functions related to business transformation, and lead cross-functional initiatives to enhance operational efficiency. You will oversee high-impact program planning, execution, and delivery, execute change management strategies, and facilitate post-project reviews. Additionally, you will draft executive-level communications, serve as a liaison between the COO and stakeholders, ensure governance and compliance, and champion diversity and inclusion initiatives.

About You

Required:

10+ years of experience in Chief of Staff, Program/Change Management, or Business Transformation roles.
Proven leadership in cross-functional and high-impact programs.
Experience in compliance, governance, and risk mitigation in an operational setting.
Strong strategic and analytical mindset.
Proficient in project management tools (Teams, SharePoint, Asana, OneNote).
Advanced use of Excel, SmartSheet, or similar data analysis tools.
Excellent executive communication and relationship-building skills.

Preferred:

Experience with operational tech ecosystems or system integrations.
Consulting background and agile methodology knowledge preferred.
PMP or CCMP certifications a plus.

Benefits

Strategic Impact: Influence the future of Operations and help shape key initiatives.
Leadership Access: Work directly with the COO and executive leaders.
Collaborative Culture: Join a high-performing and inclusive team.
Comprehensive Benefits: Enjoy competitive compensation and flexible work arrangements.

U.S. Legal Support

U.S. Legal Support was founded in 1996 with a single goal: to be the first nationwide, all-inclusive litigation support company. As time has passed, our commitment to the legal industry has not wavered, and our mission remains the same: to build lasting relationships with our legal industry partners by delivering exceptional litigation support services.

There’s a common misconception that nationwide “big box” support means sacrificing personalized service and local expertise. At U.S. Legal Support, we debunk that myth. Having thirty years of experience gives us expertise in local market nuances but also the reach to have resources nationwide, ensuring that we deliver what’s needed when needed.

Our goal is to be the partner our clients deserve by delivering superior, timely, and accurate service. We focus on what we do best so you can be your best. Across our spectrum of court reporting, record retrieval, litigation consulting, and other complementary services, we go above and beyond every time.

Houston, TX