Got it! I've searched for Director-level positions in client engagement management related to IT in Tulsa, OK, requiring 10+ years of experience and emphasizing client relations, with salaries starting over $150,000. I found 42 openings that match your criteria. You can check them out now.

Sure. Here's the analysis:

Job Analysis:

The role of Director in Managed Services - Information Technology Client Engagement Management at PwC fundamentally focuses on enhancing client relationships and driving business development initiatives. This individual is not just responsible for managing projects; they are expected to set a strategic vision that aligns with PwC's core values and mission. The job involves overseeing multiple projects while maintaining strong executive-level client relationships, which necessitates a blend of strategic foresight and relationship-building skills. Candidates will likely face the challenge of overseeing complex engagements that require a nuanced understanding of client needs, market dynamics, and technological trends. Success in this role is characterized by effectively driving client satisfaction, leading business growth, and nurturing the professional development of team members. The emphasis on mentorship suggests that fostering talent will be a pivotal part of the role, thereby creating a supportive environment that underpins PwC’s commitment to quality and integrity.

Company Analysis:

PwC is a global leader in the professional services sector, operating in a competitive landscape that emphasizes trust, innovation, and relationship management. Positioned as a reputable firm with a broad service portfolio, PwC operates in 152 countries, which not only solidifies its market dominance but also presents a wealth of opportunities for collaboration across different territories. The organization appears to prioritize a culture of inclusivity, professional integrity, and a commitment to quality, aligning well with the role's responsibilities and expected behaviors. This specific role is significant, as it not only contributes to client engagement but also influences the strategic direction of services offered. Being part of a team that values mentorship indicates that leaders are expected to nurture the next generation, creating a forward-thinking environment. The company’s ambitious growth and commitment to evolving technology suggest that candidates for this role should be dynamic, adaptable, and ready to innovate in alignment with broader business objectives.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral Questions:
• 1. Tell me about a time when you faced a significant challenge in managing a client engagement. What strategies did you use to overcome it?
• 2. Can you describe a situation where you had to mentor a team member? How did you approach it and what was the outcome?
• 3. Share an experience where your creative thinking led to a significant improvement in a process or project. What was the impact?
• 4. Describe a time when you had to manage multiple projects simultaneously. How did you prioritize your tasks and ensure successful outcomes?
• Technical/Role-Specific Questions:
• 5. How would you approach developing a strategic vision for a new client engagement?
• 6. Can you explain your experience with IT Outsourcing (ITO) and how it relates to client engagement?
• 7. Describe your familiarity with cloud technologies like AWS, Azure, or GCP and how it influences your approach to managed services.
• 8. What techniques do you use to identify market gaps and translate them into business opportunities?
• Situational Questions:
• 9. Imagine you are presented with a project that has conflicting stakeholder priorities. How would you handle this situation?
• 10. If a client expresses dissatisfaction with your team's work, what steps would you take to address their concerns and restore the relationship?
• Company Fit/Motivation Questions:
• 11. Why are you particularly drawn to working at PwC as opposed to other firms in the industry?
• 12. How do you see your values aligning with PwC's commitment to trust and integrity in professional services?
• Questions for the Candidate to Ask the Interviewer:
• 13. What does successful client engagement look like at PwC, and how does this role contribute to that success?
• 14. Can you share more about the team dynamics and support structures in place for leaders within the Client Engagement Management team?
• 15. What are the current challenges that PwC is facing in the Managed Services sector, and how can this role help address them?