I'm looking for IT Operations Director positions in San Francisco, focusing on companies in the entertainment industry, with at least 7 years of IT infrastructure experience, a full-time schedule, and a salary range of $174,000 to $185,000.

Okay, I've searched for IT Operations Director positions in San Francisco within the entertainment industry, requiring at least 7 years of IT infrastructure experience, full-time schedule, and offering a salary range of $174,000 to$ 185,000. I have found 32 positions for you.

IT Operations Director

San Francisco, CA

Entertainment

7 years + Experience

Full Time

$174000+

$185000-

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Director of IT Operations for the Golden State Warriors is fundamentally responsible for the strategic and operational oversight of the IT infrastructure across multiple venues and business operations of the organization. This role involves not only managing core IT services like cloud infrastructure and systems administration but also ensuring that the IT environment is both reliable and secure, accommodating the unique demands of an arena setting. The candidate will face challenges such as balancing immediate operational needs with long-term IT strategy, as well as leading teams that must deliver under pressure during high-stakes events. Success in this role requires a combination of technical acumen in systems management and soft skills in team leadership and cross-departmental collaboration. A proactive approach in anticipating technology trends and addressing potential vulnerabilities will also be crucial, serving as a facilitator between IT and organizational goals to drive efficiency and innovation.

Company Analysis:

The Golden State Warriors occupy a unique position in the sports and entertainment industry as both a premier NBA franchise and a key player in the broader cultural landscape of San Francisco. Known for its commitment to excellence on and off the court, the organization prioritizes innovation and community engagement. This dynamic setting suggests that the Director, IT Operations must not only be a technically savvy leader but also someone who appreciates the fast-paced, high-profile nature of the events at Chase Center. Given the organization’s imminent expansion into the WNBA, this role is strategically important as it will help lay the groundwork for IT operations that can support additional teams, thus impacting its long-term growth and operational excellence. The work culture appears to emphasize collaboration, continuous improvement, and a customer-service focus, which would directly influence expectations for the person in this role, particularly in mentoring and leading a high-performing team. Visibility from higher management is likely substantial, given the critical nature of IT in supporting events and operations.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

1. Tell me about a time when you had to manage a complex IT project involving multiple stakeholders.
1. Describe a situation where you faced significant downtime during a major event. How did you respond?
1. Give an example of a time you had to ensure compliance with IT governance frameworks. What steps did you take?
1. Can you explain your experience with disaster recovery planning and how you've implemented it in previous roles?
1. How would you approach leading a team during a high-pressure period, such as a large event?
1. What strategies have you found most effective when managing vendor relationships and ensuring SLAs are met?
1. Imagine you're informed of a critical system failure just before a scheduled event. What immediate steps would you take to address the issue?
1. If you were hired for this role, how would you assess the IT infrastructure to identify areas for improvement?
1. How do you stay updated with industry trends, and how do you communicate these insights to your team?
1. Why are you interested in the Director, IT Operations position with the Golden State Warriors, and what do you see as your primary contribution?
1. Based on what you know about the Warriors and Chase Center, how do you think your values align with our mission?
1. What excites you the most about the potential expansion of the Warriors into the WNBA, particularly from an IT perspective?
1. How would you prioritize multiple conflicting IT requests from various departments?
1. What would you like to learn more about our current IT operations and team culture?
1. Can you share an example of a successful IT initiative you've led that significantly contributed to business goals?

Job Details

Overview Company

Director, IT Operations

$174k/y-$185k/y

Golden State Warriors

5 days ago

Highlight

OnsiteFull-time7+ yearsDirector

Summary

Golden State Warriors is seeking a Director, IT Operations to join their team in San Francisco, CA. The role involves providing strategic and operational leadership for IT infrastructure and support services across various locations.

About the Role

As the Director, IT Operations, you will lead the IT Service Desk, Arena Event Support, and System Administration teams. You will ensure the technology environment is reliable, scalable, secure, and optimized for arena and satellite office operations. Responsibilities include overseeing core IT services, managing technology projects, collaborating with vendors, and providing leadership and mentorship to build a high-performing team.

About You

Required:

Bachelor’s degree in Computer Science or Business Information Systems, or equivalent work experience.
7+ years designing, building, and managing enterprise IT infrastructure.
5+ years in a leadership role overseeing IT support, infrastructure, or systems administration teams.
3+ years managing IT service desks or providing comprehensive IT support for large events or retail/entertainment environments.
Experience with physical and virtual server administration, cloud technologies (Azure, Google Cloud), and VMware environments.
Advanced knowledge and hands-on experience with Microsoft Intune, Active Directory, IT Service Desk ticketing systems, RingCentral, and virtual meeting solutions.
Proven knowledge and experience with backup and disaster recovery planning, including implementation and testing of DR/BC plans.
Experience with LAN/WLAN network infrastructure and advanced voice and data networking configurations.
Experience with IT governance frameworks (e.g., ITIL) and managing regulatory compliance standards.
Strong analytical and problem-solving skills, coupled with practical experience in project management fundamentals.
Experience managing vendor relationships and ensuring service-level agreements (SLAs) are consistently met.
Ability to manage multiple conflicting priorities independently, knowing when to escalate issues appropriately.
Excellent organizational, project management, interpersonal, time management, written, and oral communication skills.

Benefits

$174k–$185k + Bonus
Comprehensive Medical, Dental and Vision benefits for employees and dependents
Employer 401K match
Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
Warriors home tickets, team store discount and more!

Golden State Warriors

The Golden State Warriors organization is a charter member of the National Basketball Association. Founded in 1946, the Warriors called the city of Philadelphia home for 16 memorable years before moving to the West Coast in 1962 to become the San Francisco Warriors and ultimately, in 1971, the Golden State Warriors when the team moved across the Bay to its home in Oakland, where they stayed for 47 seasons. Now located in San Francisco, the Warriors call Chase Center home.

Chase Center, an 18,064-seat sports and entertainment arena, anchors Thrive City, the multipurpose, privately financed complex in San Francisco’s Mission Bay neighborhood consisting of 3.2 acres of publicly accessible plazas and open space that are part of a larger mixed-use development including two office buildings and dozens of unique restaurant and retail locations.

The Golden State Warriors have proudly announced the addition of a WNBA franchise coming 2025.

San Francisco, CA