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Summary
About the Role
About You
- 2+ years administering auto-dialer campaigns.
- Experience with dialer tools (Genesys preferred) and SQL reporting.
- Strong analytical, critical thinking, and communication skills.
- Understanding of FDCPA, TCPA, and industry regulations.
- High school diploma or GED required.
- Background in financial services or unsecured debt collections.
- Experience with Microsoft Access, Excel, and SQL Server Management Studio.
Benefits
- Hybrid work schedule with three days at home and two days in-office.
- Casual dress code.
- Complimentary espresso bar, breakfast, and grab-and-go snacks.
- Catered lunches every Tuesday.
- Top tier medical, dental, vision plans.
- Free life insurance and supplemental insurance plans.
- 401(k) and Employee Assistance Programs.
- Multiple paid time off programs.
As a lender, marketer and servicer of vehicle-secured Loans, Wheels Financial Group, LLC d/b/a LoanMart proudly provides fast, professional assistance to financially stressed or credit-challenged segment of borrowers. We connect with our customers directly or through a vast network of storefront partners in the local communities throughout the country. Our place in the community was built over twenty years, growing from a two-person operation, single-store front in Van Nuys, CA into the largest auto title lender in California. LoanMart continues to evolve and expand into a progressive, technology-centric powerhouse in the industry, adding new financial products to serve our customers. OUR MISSION: Enable our customers to overcome life's credit challenges with fast, trustworthy credit options.