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Job Analysis:
The Diagnostic Engineer for Dynatrace is fundamentally tasked with ensuring optimal performance and reliability of software systems through effective observability practices. This role is pivotal in deploying, configuring, and maintaining Dynatrace, a leading application performance monitoring tool, across diverse environments such as cloud and hybrid settings. Core responsibilities include developing custom dashboards and alerts tailored to the specific operational needs, collaborating closely with various teams (DevOps, Development, Infrastructure) to establish key performance indicators (KPIs), and performing in-depth analysis for anomaly detection and troubleshooting. Candidates will need a solid grip on multi-faceted application architectures, particularly around microservices and cloud environments, emphasizing the growing need for modern software observability practices. Success in this role hinges not only on technical expertise with Dynatrace and relevant tools but also on the ability to communicate effectively and adapt in an environments that continuously evolve. A proactive approach to automating monitoring processes and integrating monitoring solutions with other systems will set candidates apart. Key performance indicators in the first year could center around system uptime improvements, reduced incident response times, and effective training of internal teams.
Company Analysis:
Brixton is positioned as a values-driven professional technology services firm steeped in a rich legacy of over 150 years in the tech industry. As a woman-owned business, it emphasizes collaboration and the ideal pairing of talent to projects, reflecting a deep commitment to creating environments where individuals can thrive. This philosophy of aligning people's strengths with the right opportunities inherently enhances the potential for remarkable contributions and innovation within the company. The culture appears to be anchored in purpose over profit, suggesting a mission-centric approach that transcends traditional corporate metrics, which could resonate with employees who seek meaningful work. For the Diagnostic Engineer, this framework implies a workplace where technical expertise is paired with empathy and a strong team-oriented focus. The role may involve close collaboration across teams, requiring adaptability and a respect for diverse perspectives. As Brixton continues to foster relationships and grow its national presence, the Diagnostic Engineer will play an integral role in enhancing their service offerings and operational stability, thus contributing directly to company goals and client satisfaction.