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Summary
About the Role
About You
- Knowledge and experience on Windows 7 OS.
- Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics.
- Knowledge in Active Directory and smart hands and feet support.
- Experience supporting MAC devices and tablets.
- Experience with service management tools like ServiceNow.
- Good expertise on EUC tools, remote support tools, MS Office, and Outlook.
- Understanding of Lync, VPN, and mobile device support.
- Familiarity with ITIL processes related to incident, change, problem, and service request management.
IRON Systems is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries. Focused on enabling end-to-end last-mile global commerce, we provide highly scalable solutions to our customers in more than 100 countries around the world, serving over 800 metros and 100,000 business locations as well as most IT infrastructure manufacturer & software vendors. By leveraging our proprietary digital operating system platform, we integrate and automate all parts of supply chain business processes as SLA-driven managed services. This includes on-demand workforce marketplace, OEM integration centers, import/export, logistics, warehousing, and maintenance of computing infrastructures. Founded in 2002, IRON has regional offices in over 20 countries, and is headquartered in Fremont, California, USA.