Search for Desktop Engineer roles in Albany, NY, preferably focusing on application support, with a salary range of $70,000 to $90,000, requiring 1+ years of experience, and involving PowerShell scripting.

Okay, I've searched for Desktop Engineer roles in Albany, NY that focus on application support, with a salary range of $70,000 to$ 90,000, requiring 1+ years of experience, and involving PowerShell scripting. I have found 27 positions for you.

Desktop Engineer

Albany, NY

$70000+

$90000-

1 years + Experience

PowerShell

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Desktop Engineer role at KeyBank fundamentally centers on ensuring a secure and efficient computing environment for end users. The core responsibilities include application support, vulnerability remediation, and the delivery of monthly patches, all of which are vital for maintaining the integrity and security of the bank's IT infrastructure. In context, this means the engineer will spend a significant amount of time collaborating with both external vendors and internal Technology & Operations teams, highlighting the importance of cross-functional communication skills. Addressing complex and diverse challenges requires not only technical proficiency but also sound judgment in analyzing security threats relevant to the financial industry. Success in this position will likely be measured by the speed and effectiveness of issue resolution and the ability to proactively enhance user experience, demonstrating a commitment to the company's promise of championing its clients' needs. The balance between technical skills—such as knowledge of MECM/SCCM, PowerShell scripting, and risk analysis—and soft skills, including teamwork and communication, is essential to thrive within this role.

Company Analysis:

KeyBank operates as one of the largest financial service companies in the U.S., emphasizing a deep commitment to client advocacy and financial wellness. The company culture reflects a dedication to inclusivity and ethical responsibility, indicating that employees are expected to operate within a framework of integrity and support for both clients and colleagues. Given its market position as a leading financial services provider, the Desktop Engineer will likely play a key role amidst various technological challenges faced by the organization. This position supports a team-oriented environment where collaboration is essential, particularly with the ongoing digital transformations impacting the banking sector. Furthermore, the role aligns strategically with KeyBank's broader mission to enhance operational efficiency and security within its IT systems, thereby directly contributing to the company's goals around client satisfaction and risk management in technology solutions. The engineer will benefit from working within a robust network of experienced professionals, offering both opportunities for professional growth and contributions to the company's successful navigation of an evolving financial landscape.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a complex technical issue. What was the challenge, and how did you resolve it?
Describe an experience where you identified a security vulnerability. What steps did you take to remediate it?
Can you share a situation where you had to communicate technical information to a non-technical team? How did you ensure clarity?
How would you handle a scenario where an end user is experiencing repeated issues with their workstation despite previous solutions being implemented?
What process would you follow to ensure that monthly patches are delivered seamlessly without affecting end-user productivity?
In your opinion, what are the key factors to consider when analyzing system performance levels?
How would you approach creating a technical documentation piece for a new software implementation?
Imagine you’ve discovered a new vulnerability that could impact KeyBank’s systems. What immediate actions would you take?
If you were faced with conflicting priorities from different departments, how would you manage the situations?
Why are you interested in working at KeyBank specifically, and how do you think your skill set aligns with the company’s mission?
What about our company culture resonates with you the most?
How do you stay updated with the latest trends and developments in the financial technology industry?
What questions do you have about KeyBank’s approach to technology and innovation?

Job Details

Overview Company

Desktop Engineer

$61k/y-$94k/y

KeyBank

12 days ago

Highlight

OnsiteFull-time1+ yearEntry

Summary

KeyBank is seeking a Desktop Engineer to join their team in Brooklyn, Ohio. The role involves providing application support, vulnerability remediation, and ensuring a seamless computing experience for end users.

About the Role

As a Desktop Engineer, you will provide application support, plan and research vulnerability remediation, deliver monthly patches, and implement related processes across KeyBank computers. You will collaborate with external vendors and KeyBank’s Technology & Operations teams, contribute to the development and enforcement of technology standards, and support the creation of technical documentation. You will also conduct research to address complex challenges and proactively resolve system and user-impacting issues.

About You

Required:

1+ years' experience in end user vulnerability management.
Bachelor’s degree in computer science, information security or related field; or relevant work experience.
Basic understanding of security threats, vulnerabilities, and their relation to the financial industry.
Strong risk-based analysis and decision-making skills.
Experience with MECM\SCCM.

Preferred:

Experience in PowerShell scripting.
Application packaging experience.
Experience with Service Now.

Benefits

Base salary range of $61k–$94k annually depending on location and experience.
Eligibility for short-term and deferred incentive compensation based on performance.

KeyBank

At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day.

Headquartered in Cleveland, Ohio, KeyCorp is one of the nation’s largest financial services companies. Key Companies provide investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.

Follow along for business and industry insights, expert advice and more resources to help you achieve your financial goals.

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

KeyBank is Member FDIC. Equal Housing Lender. Credit applications are subject to credit approval.

Brooklyn, OH