Deskside Technician I
Stefanini North America and APACHighlight
Summary
About the Role
About You
- 1-3+ years experience in IT support & service delivery function.
- Strong experience with Windows 10, Apple iOS, and Office 365 Tools.
- Strong experience with Zoom, Teams, and conferencing technologies.
- Experience with Active Directory and User/Endpoint Management Administration.
- Excellent interpersonal, written and oral communication skills, with focus on attention to detail.
- Ability to build and maintain business partnerships.
- Ability to approach technical challenges from a business perspective.
- Ability to perform basic financial analysis.
- Strong analytical and problem solving skills.
- Highly self-motivated and able to work with little day to day supervision.
- Bachelor's degree in IT or equivalent certifications.
- Experience with Software Management and Distribution.
- Experience with CAD and CAM related software and technologies.
- Experience with Video Conference and Collaboration technologies.
- Experience with Cisco/Meraki Switching, Wireless.
- IP addressing (Subnetting and assignment).
- Experience with Workspace One, SCCM, and JAMF.
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries. With more than 38,000 employees, we co-create solutions for a better future, driving digital transformation with a focus on real results. We operate in an integrated way through 7 specialized business units: Consulting (Technology and Business Agility), Analytics & AI, Banking & Payments, Cybersecurity, Manufacturing 4.0, and Digital Marketing. Recognized as the most internationalized technology company in Brazil, according to the Fundação Dom Cabral (FDC) ranking, Stefanini is global by essence, collaborative by nature, and strategic by vocation. It is also a pioneer in applying Artificial Intelligence to transform businesses through an end-to-end AI-First approach.