Data Center Cooling Service Technician
19 days ago
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OnsiteFull-timeMid
Summary
Nortek Data Center Cooling, a Madison Industries company, is seeking a Data Center Cooling Service Technician to provide warranty-related service, guidance, and technical expertise for their data center product line across the US.
About the Role
The Service Technician will commission, repair, and service mechanical and electrical equipment for new Data Center Cooling projects. Responsibilities include reviewing work orders and blueprints, managing challenging jobs with multiple stakeholders, consulting with engineering and manufacturing to resolve system issues, providing superior customer service, and advising management on customer satisfaction and product improvements.
About You
Required:
- High school diploma or equivalent.
- Three to five years of experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred.
- Ability to travel to various job sites for equipment-related service work.
- Ability to serve on an on-call service rotation.
- Superior analytical skills and attention to detail.
- Ability to read and interpret blueprints, plans, and manuals.
- Ability to perform root cause analysis and stay on project until resolution.
- Excellent customer service skills with a desire to exceed expectations.
- Ability to work independently and coordinate with outside technicians and parts delivery.
Preferred:
- Trade/technical school or certification.
- Product experience with industrial HVAC equipment or similar electromechanical products.
- Strong experience in Microsoft Excel and Word.
- Intermediate experience with commercial projects.
- Building automation experience.
Benefits
- Comprehensive compensation and benefits package.
- Equal opportunity employer committed to non-discrimination.
At Nortek Data Center Cooling, we provide unrivaled system efficiencies, empowering our customers to crush their sustainability goals. We employ adaptable, future proof data center cooling solutions that eliminate downtime, maximize potential and minimize equipment footprint.
Jackson, MS