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Job Analysis:
The D365 CRM Functional Solution Architect Lead - Manager at PwC is fundamentally tasked with driving successful implementations of Microsoft Dynamics CRM solutions while ensuring alignment with client strategic objectives. This role demands a deep understanding of both the technical aspects of Microsoft's business applications and the ability to manage client relationships and team dynamics. Responsibilities include overseeing project lifecycles and providing ongoing support post-implementation, suggesting a need for strong problem-solving skills to handle challenges that arise during delivery. Success in this position will be measured not just by project outcomes, but also by the degree to which the candidate can inspire and mentor junior team members and foster a culture of continuous improvement. The role requires someone who can balance technical detail with strategic oversight, ensuring seamless integration that ultimately enhances client satisfaction and operational efficiency.
Company Analysis:
PwC operates at the forefront of professional services, recognized for building trust in society and helping clients navigate complex challenges through a range of assurance, advisory, and tax services. Positioned as a leading firm globally, it encourages robust collaboration and innovation, indicative of a dynamic, fast-paced work culture. The company's commitment to professional standards and ethical conduct underscores the importance of maintaining quality in service delivery. The D365 CRM Functional Solution Architect Lead is expected to work closely with leadership and technical architects, giving the role significant visibility within the organization and a direct impact on strategic initiatives. This strategic position not only involves technical acumen but also aligns with PwC’s broader goal of delivering tailored solutions to enhance operational effectiveness for clients, further emphasizing the importance of innovation and quality in every engagement.