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Summary
About the Role
About You
- 2-3 years of experience supporting and onboarding customers in the B2B space.
- Strong presentation skills for conducting QBRs.
- Ability to deeply understand customer needs and knowledge of sales or marketing tech stack.
- Experience with customer interactions via intercom, email, and Zoom.
- Excellent written and verbal communication skills.
- Experience creating and editing support content.
- Ability to work autonomously on a remote team.
Benefits
- Competitive salary ranging from $50k to $120k.
- Opportunity to work with major clients like Gong, Amazon, and NASDAQ.
Build killer demos in 2 minutes! Storylane is the leading demo automation software for B2B marketing, sales, and pre-sales teams. Customers love Storylane for the ease of use, rate of innovation, and versatility across departments and use cases. Now powered by Lily AI — the world’s first (and only) demo automation agent. Here’s what you can do with Lily AI: - Instantly create personalized demos in a single click - Generate life-like presenter demos with video avatars and voiceovers - Expand your reach by translating demos in over 25 languages and voices Here are a few ways to use Storylane across your GTM engine: For marketing teams, - Embed interactive product tours on your website to improve qualified pipeline and conversions - Attach personalized demos to outreach emails, follow-ups, and newsletters - Draw foot traffic to your booth and engage visitors with interactive demos during events & conferences For sales teams, - Share demo leave-behinds to enable buyers and accelerate purchase decisions - Avoid technical hangups during live demos with custom sandbox environments - Create Demo Hub playlists and galleries to share multiple use-cases in one place For presales teams, - Improve presales output without additional engineering lift to service more demo requirements - Automate demo discovery to help sales focus on only high-value deals - Personalize demo environments at scale for each buyer or persona with text and image tokens