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Summary
About the Role
About You
- Minimum of 5 years of experience as a Customer Success Manager in a tech-focused environment.
- Strong business acumen with an understanding of compliance, cybersecurity, and IT.
- Deep knowledge of IT systems and platforms.
- Experience providing end-user technical support.
- Certifications such as A+, Security+, AZ-900, CISM, CCNA.
Benefits
- Work remotely in a high-performance culture.
- Access to a complete set of tools and data to drive customer success.
- Opportunity to own customer relationships and make impactful decisions.
CyberSheath is one of the industry’s few one-stop cybersecurity compliance service providers, going beyond assessment and software licensing to solve the whole problem. We help your organization achieve and maintain full compliance with DOD requirements at the appropriate level, with a minimum amount of pain. CyberSheath staff members have been working with the DOD on DFARS-related issues since 2008, initially as a part of the Defense Industrial Base — Cyber Security Initiative (DIB-CSI). As a leader of that initiative, CyberSheath CEO Eric Noonan helped draft the first DFARS clause issued in 2013 and every subsequent update. Cybersecurity compliance is all we do. With hundreds of NIST 800-171 assessments and implementations successfully completed for DOD contractors, we can help you cut through the confusion of NIST 800-171 and guarantee complete, ongoing and fully documented compliance.